Job Description

Opportunity

Millennium Insurance is seeking a Casualty Adjuster who will independently manage and resolve Commercial General Liability, Professional Liability, and Automobile Liability claims, ensuring fair, timely, and accurate outcomes in accordance with policy wording, legislation, and industry best practices.

If you are analytical, detail-oriented, and enjoy investigating complex liability claims while collaborating with legal and business partners, this is an opportunity to make a meaningful impact within a high-performing and collaborative claims team.

What you will be doing

• Investigate and evaluate casualty claims, including Commercial General Liability, Professional Liability, and Automobile Liability claims
• Analyze policy coverage, contractual agreements, and endorsements to determine coverage positions and exposure
• Assess liability, quantum, and risk to recommend and establish appropriate claim reserves within assigned authority
• Negotiate settlements effectively and cost‑ efficiently while maintaining fair and defensible claim decisions
• Interpret and apply relevant legislation, regulatory requirements, and case law applicable to casualty claims
• Manage litigated claims, including instructing and collaborating with defence counsel and monitoring legal expenses
• Communicate proactively and professionally with insureds, brokers, legal representatives, and other stakeholders
• Maintain accurate, organized, and timely claim file documentation in accordance with company standards
• Provide consistent, high‑ quality customer service by responding promptly to inquiries and providing regular claim updates
• Stay current on industry trends, emerging risks, and best practices within casualty claims management

What you bring to the team

• Minimum of three (3) years of experience handling casualty or liability claims
• Post-secondary education and/or CIP designation are considered an asset
• Strong knowledge of liability principles, claims reserving, and policy interpretation
• Ability to analyze and interpret legislation, contractual language, and case law
• Experience managing litigated files and working with defence counsel is an asset
• Excellent written, verbal, and negotiation skills
• Proficiency with claims management systems and Microsoft Office Suite
• Strong analytical, organizational, and time‑ management skills with a high level of attention to detail
• Professional judgment, accountability, and the ability to work independently with minimal supervision

How you will succeed

In the first year, success will be measured by your ability to independently manage a casualty claims portfolio, make sound coverage and liability decisions, maintain accurate reserves, resolve claims efficiently, and consistently deliver high‑ quality service while meeting performance and compliance standards.

How we take care of our Employees

By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:

• Generous Paid Time Off Program
• Group Retirement Savings Plan with employer match
• Flexible work options
• Fitness Subsidy
• Training & Development Assistance
• Health, Dental and Insured Benefit Offerings
• Health and Lifestyle Spending Account
• Employee Discount Programs

About Millennium Insurance

Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobiles, personal property, home warranty, commercial property, and commercial liability insurance. With over $400 million in written premium, Millennium Insurance is proud to be part of the Wheaton Group of Companies.

Interested in applying?

If you are ready to pursue a new challenge, visit our careers page at My Job Search (ultipro.ca) and apply today!

We thank all candidates for their interest but only candidates selected to advance in the hiring process will be contacted. Final candidates will be asked to undergo pre-employment backchecks, results of which must be satisfactory to Millennium.

Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity.

This role not a fit for you? Stay connected with us through LinkedIn for information on other career opportunities that are available.