Job Description

Salary: £13.47 - £13.90 per hour

Hours per week: Casual

Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Riverbank and Meadow Lodge

Riverbank is a day opportunity service providing support to adults with learning disabilities, five days a week throughout the year. We work closely with customers to identify their goals and support them in a wide range of activities within the service and in the local community.

Meadow Lodge is a respite service offering short breaks to adults with learning disabilities. We help customers take part in meaningful activities that build confidence and independence, while also working closely with families and carers to ensure they feel supported and listened to.

What you will do

As a casual relief bank support worker, you will help customers to live with dignity, choice and independence across both Riverbank and Meadow Lodge.

• Support customers with personal care and daily living tasks
• Help plan and take part in meaningful activities
• Provide emotional and practical support when needed
• Assist with household tasks and basic financial responsibilities
• Work flexibly across day and respite services, including evenings, weekends, sleep‑ins and waking nights
• Support customers in their homes or within the service settings

You will be part of a supportive service where your work makes a real difference every day. We offer flexible working, ongoing training and development, and the chance to help people build confidence, skills and independence.

As a casual worker, you will have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the council is not obliged to offer you work.

Who we are looking for

• Caring, patient and committed to supporting adults with learning disabilities
• Able to communicate clearly and work well with others
• Calm under pressure and able to make sensible decisions
• Physically able to carry out all aspects of the role
• Willing to learn and develop, including completing required training
• No specific qualifications needed if you have relevant skills or experience

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Karen Rogerson, Team Leader, at Karen.Rogerson@wiltshire.gov.uk, or call 01225 713 021.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the and person specification carefully before you apply.

Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full employment history form and once completed please attach it to your application form.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.