Job Description

As a Casual Stewarding Supervisor, you play a pivotal role in ensuring the smooth operation of our food and beverage outlets, maintaining the highest standards of cleanliness and hygiene, and supporting a seamless guest experience across NCCC. This casual position offers flexibility and variety, with shifts scheduled based on operational requirements.

In this role, you'll handle a variety of supervisory and operational tasks vital to the smooth running of our outlets, ensuring compliance with safety and hygiene standards while supporting other departments as needed.

Every day is different, but you’ll mostly be:

GUEST EXPERIENCE

• Supervise stewarding operations to maintain cleanliness and hygiene standards across all F&B outlets and public areas
• Support chefs with food preparation, presentation, and kitchen duties as required
• Assist with receiving, storing, and managing goods efficiently
• Be the main point of call for event set-ups and equipment manoeuvring
• Ensure all crockery, cutlery, and kitchen equipment are cleaned, maintained, and stored properly in accordance with HACCP guidelines

PEOPLE

• Lead, coach, and motivate the stewarding team, fostering a cooperative and professional environment
• Assist with rostering, departmental training, and onboarding new team members
• Encourage participation and input from all colleagues, promoting teamwork and professional work habits

OPERATIONS & SAFETY

• Ensure compliance with workplace health, safety, and well-being initiatives
• Participate in inspections, audits, stocktakes, and reporting of hazards
• Assist Facilities Manager in investigations of injuries or incidents and recommend corrective actions
• Demonstrate proper use of chemicals and assist other departments with chemical requirements
• Maintain organized and clean storage areas, walk-in fridges, and equipment

FINANCIAL & RESPONSIBLE BUSINESS

• Support cost-saving initiatives and efficient use of resources
• Assist with departmental reporting as required

• Partner with management to maintain compliance with food safety, WHS, and operational standards

What we need from you:

• Responsibility and reliability
• Strong customer focus and excellent teamwork skills
• Adaptability to different situations
• Ability to follow instructions and take initiative when required
• Excellent communication skills
• Availability to work a flexible roster, including evenings, weekends, and public holidays as required.
• Full Australian working rights are required for this position

Qualifications & Experience:

• Experience in stewarding, banquets, kitchen operations, or food and beverage service
• Previous supervisory experience is highly desirable
• Knowledge of workplace health and safety and HACCP standards

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

• Competitive casual hourly rates including casual loading
• Hotel perks such as accommodation and Food & Beverage discounts
• Access to IHG's lifelong learning and development programs
• IHG Career Milestone celebrations
• Opportunities for career progression within IHG Hotels & Resorts
• Access to our discount retail platform that helps your pay go even further
• A supportive and inclusive team environment

What you can expect from us

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.