Job Description

The Quinte West Public Library inspires learning, literacy, creativity and connection. We are a two branch system, with locations in Trenton and Frankford, striving tirelessly to offer our community the best possible library experience. Successful candidates will demonstrate skills in library programming, technology assistance, and excellent customer service throughout the hiring process.

Position: Shelving Assistant (LA1)

Department: Circulation and Technical Services

Reports to: Technical Services Supervisor

Purpose and Scope:

The Shelving Assistant plays an important role in maintaining a well organized, accessible and orderly collection of library material in many formats. As an essential part of a customer driven team, this position will be well informed and passionate about the programs, events and services offered by the library.

Duties and Responsibilities:

This position will:

• Reshelve library materials.
• Maintain materials in the library collections in a neat and orderly fashion.
• Assist in other support tasks as assigned.
• Perform alphanumeric sorting and filling tasks.
• Arrange returned material on book trucks.
• Assist in housekeeping duties such as dusting, shelf reading, straightening shelves.
• Answer directional questions.
• Refer patrons to appropriate staff.
• Assist with opening and closing procedures such as informing the public that the library is about to close, checking that the public have left the library, cleaning off tables, tidying library in particular the children’s play areas.
• Anticipate and adapt to change with a sense of optimism and opportunity.
• Provide assistance to all library users in a manner that is warm, welcoming and respectful.
• Maintain confidentiality regarding library user information.
• Demonstrate loyalty and commitment to the organization.
• Comply with the Employee Code of Conduct.
• Ensure adherence to the Occupational Health and Safety Act and Library policies.
• Other duties as required.

Note: Above duties are representative of a typical position and are not to be construed as all-inclusive.

Contacts:

The position will have direct contact with:

Internal: Library staff.

External: General public.

Education/Specialized Training/Skills:

This position will require:

• Enrolled in or completion of High School or the equivalent.
• Good communication skills and the ability and enthusiasm to promote the collections and services of the library are essential.
• Flexibility, a positive attitude, the ability to adapt to an evolving workplace and a commitment to excellent customer service are essential.

Supervisory:

• The position has no supervisory responsibility.

Decision Making:

• This position has no responsibility related to decision making affecting the organization.

Work Experience:

• Less than 6 months.

Work Environment

• Work in an office like environment on a regular basis.
• Evening and weekend shifts.

Personal information and any supporting material are collected and administered in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). We thank all applicants who apply but advise that only those selected for an interview will be contacted. The Quinte West Public Library is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact the Human Resources Department at 613-392-2841 ext. 1106 or hr@quintewest.ca to ensure your accessibility needs are accommodated throughout this process. Applicants will be required to consent to the completion of a criminal reference check and the completion of a driver’s abstract, if deemed a requirement of the position. The City of Quinte West does not use artificial intelligence (AI) to screen, assess, or select candidates in its recruitment processes. All applications are reviewed and assessed by Human Resources staff and the hiring manager.