Job Description

We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused Campus Support Officer. Reporting to the Security Manager, the purpose of the Campus Support Officer position is to provide for the safety and security of persons, premises, and assets of the site, whilst providing exceptional customer service to all our customers and stakeholders.

Remuneration: Base rate of $29.39 per hour plus casual loading and all penalties (3% above award rates)

Location: Highly Regarded University Campus in Geelong

12-Hour Shifts | Rotating Roster (Days & Nights)

Availability: Must be available 24/7

The Security Officer responsibilities include (but not limited to):

• Provide exceptional customer service to all stakeholders
• Conduct regular foot patrols of the site and its assets
• Perform unlock and lock up of access points within the site
• Operation of fire systems
• Incident response, resolution, and reporting
• Management of contractors and visitors onsite

Skills and Experience

• VIC Security Licence (Unarmed Guard, Crowd Control)
• Current Level 2 First Aid
• Working with children check (employee) or willing to apply for one
• Current knowledge of work health and safety and risk management practices
• Knowledge of current industry standards and requirements
• Proven experience in emergency response procedures
• Highly developed customer service skills
• Excellent written and oral communication skills
• Proven ability to understand, interpret and follow policies, procedures, and instructions
• High level of computer skills (including all Microsoft products)

Benefits and Culture

• Supportive and inclusive culture focused on innovative service delivery
• A professional and safe working environment
• Access to employee benefits and entitlements
• An Employee Assistance Program (EAP) that is available to employees and their families
• Emphasis on learning and development

• We pay 3% above award rates

• You get seven days off every fortnight and a long weekend every other week.

This is a great opportunity to join a reputable company, and work with a professional team where you will be given the opportunity to develop your career.

To apply online please click the ‘apply’ button below.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.