Job Description

About Big River Group

Big River Group is a publicly listed company with over 120 years of experience in the timber and building supplies industry. We are a leading manufacturer and distributor of premium building products including plywood, hardwood flooring, formply and steel formwork, with operations across Australia and New Zealand.

The Opportunity

We are seeking a motivated and customer-focused Casual Sales Consultant to join our Smeaton Grange branch. This role will suit someone who enjoys building strong customer relationships, providing practical product advice and supporting sales outcomes in a fast-paced branch environment.

As a casual position, hours will be offered in line with branch requirements and may vary depending on business needs.

Your Role

As a Casual Sales Consultant, you will:

• Provide high-quality customer service to trade, retail and commercial customers
• Respond to customer enquiries via phone, email and over the counter
• Prepare quotes, process sales orders and follow up with customers
• Build and maintain strong customer relationships
• Support Account Managers and the broader sales team with customer follow-up and order coordination
• Maintain accurate customer, sales and order information in company systems
• Assist with showroom presentation, product displays, brochures and sales material as required
• Work collaboratively with internal teams to support customer requirements and branch sales targets
• Promote a safe working environment and comply with WHS requirements

What You’ll Need

• Prior experience in sales, customer service, internal sales or a similar role
• Strong communication and relationship-building skills
• A proactive, customer-first approach
• Good attention to detail and ability to follow through on customer requests
• Strong organisational and problem-solving skills
• Confidence using Microsoft Office, including Word and Excel
• Knowledge of timber, building products or construction materials would be advantageous
• Understanding of WHS practices is valued

What You’ll Receive

• Casual employment with competitive hourly rates
• Ongoing training and development opportunities
• Exposure to BRG’s national and international operations
• Free on-site parking and access to our Employee Assistance Program
• A supportive team environment within a growing, market-leading business

Interested?

If this sounds like the right fit, we’d love to hear from you. Please apply via SEEK or Employment Hero with your resume.

Our Commitment to Diversity and Inclusion

At Big River Group, we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free of discrimination. All aspects of recruitment and employment are based on competence, performance, merit and business needs.