Job Description

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service. Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Love helping people feel confident in their shoes?

We’re looking for a causal Sales Associate to join our team at Merchant 1948 Onehunga Outlet store. You’ll be the face of the Merchant experience – helping customers find their perfect fit, sharing your product knowledge, and bringing positive energy to the shop floor.

Here’s what’s on offer:

• Role: Sales Associate
• Rostered Hours: Casual role – hours will vary depending on store needs, with flexibility across weekdays & weekends
• Minimum Hours: N/A
• Hourly Rate: $24.00 + bonus potential !

What your day will look like:

• Creating warm, memorable experiences for every customer
• Reaching your sales goals and contributing to team targets
• Maintaining a tidy, well-presented store
• Supporting visual merchandising and product displays
• Collaborating with your team to create a great vibe in-store

You’ll thrive in this role if you:

• Have previous customer service experience (retail, hospitality or similar)
• Love connecting with people and being part of a team
• Are confident, positive, and solution-focused
• Have a keen eye for detail and take pride in your work
• Are aligned with our values and excited about our brand

What you’ll get from us:

• A free pair of shoes every season
• Quarterly bonus opportunities
• Generous staff discounts
• Referral bonuses when you bring great people into the team
• A down-to-earth, supportive team culture
• Access to EAP when life gets tough
• A workplace where fun and growth go hand in hand

Sound like a great fit?

Apply now – we’d love to hear your story.