Job Description

About us

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that nothing feels better than doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia.

About the team

Our retail team are like no other, we are passionate about the cause and committed to driving sales and delivering the highest level of customer service.

About the role

Cancer Council NSW is currently looking to hire a Casual Retail Consultant for our Hornsby Westfield Store. In this role, you will serve as a brand ambassador for Cancer Council NSW, specialising in all aspects of sun protection.

Your primary responsibilities will include

• Ensuring the delivery of an outstanding customer experience
• Assisting with the day-to-day operations of the store
• Maintaining a deep understanding of our product range
• Achieving sales targets (with proceeds contributing to cancer research and support programs)

About You

You will need:

• Exceptional customer service approach with great communication skills
• Previous retail experience highly regarded but not essential, including working to a budget and KPI's
• Availability for minimum 3-5 shifts a week (average casual shift ranging 3 -8 hours)
• Flexibility to work on a casual contract including weekends and late night trading
• Ability to work effectively both within a team and autonomously
• Positive attitude with an empathetic nature

Training will be provided to successful candidates to induct them in the role and orientate them with CCNSW and our products.

CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.

If you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au

Closing date: 15th September 2026