Job Description

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Flexible shifts – pick up shifts based on your availability, around your other commitments
• Competitive pay – Earn £13.26 per hour plus service charge, with opportunities to grow your career with Hilton.
• Instant pay access - the ability to instantly withdraw up to 40% of earned wages
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources.
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Benefits availability may vary depending on Team Member location and terms and conditions of employment.

WHAT WILL I BE DOING?

As a Waiter you will be an ambassador for one of London's most exciting restaurant relaunches.

You will deliver exceptional service with warmth, confidence and personality, creating memorable experiences that reflect Romy's philosophy of hospitality and storytelling through food. You will guide guests through the menu, share the stories behind the dishes, and create genuine connections that make every visit special.

Key responsibilities include:

• Delivering outstanding food and beverage service throughout the guest journey.
• Sharing knowledge of the menu, ingredients, wines and cocktails with confidence.
• Creating a welcoming atmosphere that encourages conversation, celebration and connection.
• Ensuring tables are presented beautifully and maintained to the highest standards.
• Working collaboratively with the kitchen and front-of-house teams to deliver seamless service.
• Anticipating guest needs and exceeding expectations at every opportunity.
• Championing Hilton and The Pem brand standards.

WHAT ARE WE LOOKING FOR?

We are looking for individuals who are:

• Passionate about hospitality and creating memorable guest experiences.
• Naturally warm, engaging and people-focused.
• Excited by food, drink and culinary storytelling.
• Driven to learn and develop within a luxury dining environment.
• Professional, polished and confident in a fast-paced setting.
• Team players who thrive on positive energy and collaboration.

Previous experience in a quality restaurant, luxury hotel or premium hospitality environment is preferred but, most importantly, we are looking for personality, passion and a genuine desire to deliver exceptional service.

WHY JOIN ROMY GILL AT THE PEM?

This is a rare opportunity to join a restaurant at the beginning of a transformative new journey. Inspired by Romy Gill's heritage, travels and culinary philosophy, the restaurant combines Indian flavours with British refinement in a space designed around storytelling, connection and contemporary luxury.

When you join our team, you become part of a restaurant that celebrates individuality, female authorship, cultural discovery and the joy of bringing people together around the table.

Every meal tells a story. Every story begins with a seat at the table.

If you're ready to be part of one of London's most exciting restaurant launches and create unforgettable experiences for our guests, we'd love to hear from you.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.