Job Description

Casual Residential Centre Assistant

Corrective Services NSW

Location – Miruma Diversionary Program - Cessnock

Employment type – Casual – includes shift work (with 12-hour shifts)

Salary – $38.19 per hour plus penalties and shift allowances

Your role

Provide high-quality support and assistance to residents within a Residential Centre, helping to create a safe, respectful and supportive environment while contributing to the effective delivery of the program’s aims and objectives.

What you’ll do

Key accountabilities

• Support individual case management as required and maintain accurate, enter timely case notes, including records of significant interactions with residents.
• Provide mentoring and day-to-day support to residents to encourage participation in the program, promote positive behaviours, and build the practical living skills needed for independent living in the community.
• Support residents to develop and demonstrate pro-social behaviours in their interactions with staff, external service providers and other residents, to strengthen their readiness for independent community living.
• Assist residents to engage with external agencies, programs and services that support their personal development and independence.
• Transport residents to and from appointments, programs and other external venues, as required, to support positive program outcomes.
• Maintain resident records in a confidential and professional manner
• Respond to critical incidents and situations affecting the safety, health and wellbeing of residents, ensuring duty of care obligations are met and the safety of staff, residents and the broader community is maintained.
• Undertake general upkeep and presentation duties within the centre.

Key challenges

• Maintain a positive, professional and empathetic approach when supporting residents with a broad range of complex and individual needs.
• Work effectively within a sensitive and highly accountable environment, exercising sound judgement and remaining mindful of the potential impact of decisions and actions.

What we’re looking for

Essential requirements

• Current First Aid Certificate or willingness to obtain one within the first three months of employment (Appropriate training will be provided by CSNSW, if necessary).
• Current driver’s licence and preparedness to drive a vehicle in the course of performing the role.

Experience Required

• Demonstrated experience relevant to the role, with the ability to meet the key accountabilities and focus capabilities outlined in the role description.
• Experience in social welfare, community services or a related field is desirable.
• Experience working with women is highly desirable.
• Demonstrated computer literacy, including the ability to maintain accurate records and use relevant systems.
• Proven ability to work independently with minimal supervision.

Download the

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Friday, 5 June 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Belinda Goodwin on Belinda.Goodwin@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Aeron Santos on Aeron.Santos@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

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Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.