Job Description

At the National Convention Centre Canberra (NCCC) we offer an exciting opportunity to join our fast-paced, dynamic and professional team to deliver truly inspiring events to our guests. Our events range from innovative gala dinners to delicious catering for large multi-day conferences. Our prestigious and diverse range of annual events allow us to showcase our unique product and service to our guests here at the NCCC.

The moment a client walks through our doors, they walk into a genuinely memorable experience.

As a Receptionist, you will:

• Manage and direct phone enquiries efficiently
• Assist with the administration of the carpark and the setup of new permanent parkers
• Create, schedule, and distribute signage for events throughout the venue
• Manage coat check and client storage
• Provide general administrative support for the sales team
• Contribute to delivering an exceptional guest experience across all reception functions

We are looking for someone who :

• Can professionally represent the NCCC brand at all times
• Works collaboratively with our team to build strong relationships with internal and external stakeholders
• Has a minimum of 1 year of experience in an administrative or similar role
• Has a keen eye for detail and maintains high standards of accuracy
• Demonstrates excellent time management and communication skills
• Is committed to delivering a truly unique and high-quality experience for our clients

• Is flexible and adaptable, with availability for early mornings, late nights, and varying shifts as required

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Start your journey with us today and let's #Roomforyou