Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world

Care to join the team?

GenesisCare has an exciting opportunity for an experienced Patient Services Officer (Medical Receptionist) to join our Rockhampton team. On offer is a casual position, allowing you to have the flexibility and freedom to work around your schedule. You’ll ensure that a high quality, professional and efficient administration service is consistently provided to patients, Oncology staff and clinicians.

More specifically, you will:

• Ensure that the centre is ready for business, book and confirm patients' appointments

• Maintain the diary and ensure that all relevant paperwork and administrative processes are completed for appointments

• Receive and organise referrals of patients & promptly take relevant action

• Ensure all systems are used effectively to administer bookings

• Promote a positive image of the company and foster good community relations

• Have the availability to work shifts from 6.30am to 9.30pm

We're interested in hearing from people who have:

• Demonstrated ability in an administrative role within a busy, customer focused environment. Medical preferred but not essential

• A positive can-do attitude with a commitment to being a team player

• Strong organisation and skills, with the ability to liaise with both internal and external stakeholders

• Proven experience to work effectively both independently and in a team environment

• Ability to use clinical administration systems, as well as Microsoft Office software

• Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations’ values

Benefits of joining our team:

• Internal career development opportunities

• Qantas membership discount, gym membership discount, Bupa discount

• Learn and grow with our award-winning development programs

• Work within a great team, with offered training and ongoing support

• All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling

• Elevated casual rate

About GenesisCare: Join a passionate team of healthcare professionals committed to delivering the best possible life outcomes. With over 2,000 employees across 50 locations nationally, GenesisCare offers a career with purpose and the opportunity to design better care for cancer patients.

GenesisCare is an Equal Opportunity Employer.