Job Description

Salary: £12.71ph

Contract: 0 hours contract

Must Have: A full, clean, UK Driving License

About Steven Eagell

As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Your Responsibilities as a Parts and Service Driver:

• Deliver and collect customer vehicles in a safe, timely, and professional manner.
• Build strong rapport with customers and develop a clear understanding of their needs.
• Safely and efficiently deliver automotive parts to trade customers and internal branches, ensuring all deliveries are completed within agreed timeframes
• Provide a professional and courteous service at all times, acting as a key representative of the dealership when interacting with customers
• Accurately check, load, and unload parts, ensuring all items are correct, secure, and accompanied by the appropriate documentation
• Provide exceptional levels of customer service at all times, ensuring customer care remains a top priority.
• Maintain a professional and courteous image when interacting with customers and colleagues.
• Ensure all vehicles are presented to a high standard and meet customer expectations before delivery or collection.
• Carry out vehicle valeting and preparation duties when required.
• Report any customer complaints, concerns, or vehicle issues to management immediately.
• Complete all relevant paperwork and vehicle checks accurately.
• Adhere to all company procedures, road safety regulations, and health & safety requirements.
• Support the wider team and undertake any additional duties required within the role.

What we are looking for in a Parts and Service Driver:

• Excellent customer service and communication skills
• Strong customer handling and relationship-building abilities
• Professional appearance and positive attitude at all times
• Reliable, punctual, and able to work effectively under pressure
• Good organisational and time management skills
• Ability to deliver vehicles within allocated timescales
• Full UK driving licence with a clean or acceptable driving record
• Flexible and team-oriented approach to work

If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.