Job Description

Casual Parking Control Officer

Reference number: 11060

• Multiple Casual positions available
• Salary commencing at $49.85 per hour (including 25% casual loading), plus 12% superannuation, weekend penalty rates and industry allowance, commensurate with skills and experience.
• Free all-day parking available
• Band 4.

The Opportunity

Join Moonee Valley City Council’s Parking Control team and be part of a team that is visible, valued and making a real impact every single day. We’re seeking energetic, community-focused Parking Control Officers who thrive in a dynamic outdoor environment and take pride in keeping our streets, school zones, shopping precincts and clearways safe, accessible and fair for everyone. This is more than enforcement, it’s about education, engagement and building positive connections with our community while upholding the Road Safety Road Rules with professionalism and confidence.

Equipped with industry-leading Pinforce software and supported by a progressive, high-performing team, you’ll play a vital role in delivering responsive, transparent and modern parking control. Operating across a seven-day roster, generally between 7:30am and 10:00pm, this exciting frontline opportunity offers variety, visibility, career growth and the chance to truly make your mark at Moonee Valley City Council.

Key Responsibilities

• Undertake parking enforcement and compliance activities in accordance with legislation, Council policies, and procedures.
• Investigate and resolve customer requests and complaints relating to parking matters.
• Issue infringement notices using hand-held technology and update CRM systems accurately.
• Conduct patrols to ensure the safety of road users, including school crossings and clearways.
• Support and relieve School Crossing Supervisors as required.
• Engage with residents, businesses, and community groups through proactive education programs.
• Promote a positive team culture and contribute to service planning and performance improvement initiatives.
• Ensure all enforcement actions are fair, consistent, and in line with relevant Acts and Regulations.

Skills & Experience

Successful candidates will hold a Certificate IV in Government (or be willing to undertake this qualification) and demonstrate the ability to interpret and apply relevant legislation including the Road Safety Act, Regulations, and Local Laws. You will bring sound knowledge of Victorian Road Rules, experience working with the public in potentially challenging environments, and well-developed dispute resolution skills. Strong written and verbal communication skills are essential, along with the ability to exercise independent judgement within established guidelines. You will be confident using Microsoft Office and hand-held technology for issuing infringements and updating records, and capable of managing competing priorities within set timeframes.

Next Steps

Applications must be submitted through our online system and should be in line with the Moonee Valley City Council Application Guide Applications that do not meet these requirements may not be considered.

For further information, please view the and or contact Tony Gullone, A/Manager City Safety and Amenity (03) 9243 8704 to seek further insights to the role.

Moonee Valley is a great place to live, work and visit. We are a local government within the north-west metropolitan area of Melbourne, providing a range of services to some 130,000 residents and over 10,000 businesses.

Our 1,200 employees bring their differing backgrounds, experiences and unique perspectives to our collaborative environment, and are supported to share ideas, initiatives and talent, making a positive impact on our community for now and in the future.

Some of the great benefits of working at Moonee Valley City Council are flexible working conditions, learning and development opportunities, supportive leadership and various staff benefits.

Our Council offices are located in the heart of our vibrant, diverse community with great food, cafes and green spaces nearby. We have excellent public transport at our doorstep as well as cycling access for our employees.

At Moonee Valley City Council, we pride ourselves on having job opportunities which make a real difference in the community and having a workplace which values everyone’s unique skills and attributes.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email H2@mvcc.vic.gov.au or call 9243 1122.