Job Description

At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark – The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases – making it an extraordinary location for our team members to work.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at careers@iccsydney.com or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity:

ICC Sydney are currently looking for a flexible and dedicated Live Events professional to join the team as our Merchandise Manager on a Casual basis to assist in the management and reconciliation of all merchandising across all our Live Events at ICC Sydney.

Reporting to the Manager, Live Event Operations , in this role, you will:

• Pre-event / Post Event stock reconciliation / count in & count out
• Merchandise stand display set up and strike down.
• Responsible for counting, completing appropriate paperwork, storage practices at the dedicated stand
• Management and record keeping of additional stock during trading hours
• Act as the main point of contact for event merchandise rep
• Provide briefing for sellers and storeperson
• Complete the merchandise sales sheet and point of sales reporting

Why ICC Sydney?

• Free and fresh daily meals.
• Heavily discounted car parking and dry cleaning.
• Purchased leave, novated leasing and salary sacrificing options.
• Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
• CBD location close to public transport and in the heart of the Darling Harbour precinct.

Through its policies and team member benefits, ICC Sydney is committed to prioritising equitable, sustainable, and innovative practices for all team members and visitors. This includes people with disabilities and all abilities, First Nations People, people across all generations, LGBTQIA+ people, new Australians as well as parents and carers and their families (from any family structure). A diverse, in-house team of passionate professionals fosters an environment of collaboration, inclusion, and service excellence.

Required Skills & Experience:

• Experience in event merchandising operations.
• Current working knowledge of the Live Events industry.
• Point of Sale operating experience
• Excellent communication skills at all levels.
• Flexibility with working hours.

What to expect next:

If this sounds like the right role for you, we look forward to receiving your application. 

At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, warm, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.  

To be eligible for employment you must have valid working rights in Australia. 

Please Note: relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process. 

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.