The Royal Children's Hospital

Casual Hospital Security Officers

The Royal Children's Hospital  •  $56 - $60/hr  •  Midland, AU (Onsite)  •  7 hours ago
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Job Description

At St John of God Midland Public Hospital, we provide a comprehensive range of services including emergency medicine, critical care, day chemotherapy, paediatric care, aged and stroke care, maternity and general surgery.

Our 307-bed public hospital is operated under a public-private partnership between the State Government and St John of God Health Care.

Our Services include wide range of public health care services for people in Midland and surrounding communities. Our services include 24-hour emergency care, public maternity care, Aboriginal pregnancy and maternity support through Moort Boojari Mia, acute mental health treatment and medical and surgical care.

About the role

We are seeking professional and service-oriented Casual Hospital Security Officers to help maintain a safe, secure, and welcoming environment for caregivers, patients, visitors, and contractors.

The Hospital Security Officer provides a highly visible security presence throughout the hospital campus, conducting surveillance and monitoring activities to ensure the safety and well-being of all individuals on site. This role responds rapidly and effectively to emergency situations, particularly aggressive behaviour and personal threats (Code Black), while delivering exceptional customer service and support.

Key responsibilities

  • Maintain a highly visible security presence across the hospital, proactively monitoring and promoting a safe environment for patients, visitors, and caregivers.
  • Respond rapidly to emergency incidents and security concerns, including managing aggressive or violent behaviour using effective de-escalation techniques.
  • Provide security escorts and support for high-risk patients, caregivers, visitors, and after-hours safety requests.
  • Conduct patrols, access control, audits, and liaison with emergency services to ensure hospital security and emergency management standards are maintained.
  • Monitor and manage security systems, CCTV, alarms, access control, investigations, property management, and compliance activities to support a safe and secure hospital environment.
  • Monitor the alarm systems and provide an appropriate and immediate response to calls for assistance.
  • Patrol and monitor hospital car parks to maintain safety, security, and efficient traffic flow.
  • Manage parking operations, including parking compliance, equipment checks, and first-response support for parking system issues.

Your skills and experience

To be successful in this role, you will be a licensed security professional with a Certificate II in Security Services (or higher), Security Officer Licence, Security Monitoring Officer Licence, current First Aid Certificate, and a valid driver’s licence. You will bring proven experience in healthcare security or a similar environment, with a strong ability to confidently manage and de-escalate aggressive or high-risk situations while remaining calm under pressure.

You will possess excellent communication, problem-solving, and decision-making skills, with the ability to build trusted relationships with patients, visitors, caregivers, and stakeholders at all levels. A sound understanding of security legislation, electronic security and fire systems, and Microsoft Office applications is essential, along with the ability to work independently, collaborate effectively within a team, and adapt to changing priorities in a fast-paced hospital environment.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

All applicants are requested to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

We can offer you

  • Hourly Rate: $55.81 to $59.66 per hour (incl. 25% casual loading), plus 12% superannuation
  • Casual position
  • As a casual employee, you can salary package a percentage of your earnings each pay period
  • A healthy work-life balance through flexible work options and well-being programs
  • Employee support through our dedicated free Employee Assistance Program (EAP)
  • Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
  • Free on-site parking
  • Access to fitness and wellbeing benefits through Fitness Passport

For enquiries, contact Brett Sutton, Manager Security and Emergency Management, on (08) 9462 5242.

Position may be filled before closing date if a suitable candidate is identified

If we identify a surplus of suitable candidates for this role, you may also be invited to a candidate talent pool list where you could be offered an alternative position

Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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