Job Description
Posting number: 2026-01799
Department: Leeward Community College
Division: Academic Support
Job classification: CASUAL
Posting type: Open
Categories: Education
****Applicants seeking short-term or part-time work with the University of Hawai’i may apply for Casual Hire positions, which include administrative professional and technical (APT) or Instructional-type positions. Because of the temporary nature of these appointments, Casual Hire employees are not eligible for most benefits as provided to regular BOR and Civil Service employees such as paid leave and holidays. Casual Hire appointments may last for up to 89 days for full-time employees and up to one calendar year for part-time employees.
Title: Casual Hire - Theatre House Manager
Position Number: Casual Hire
Hiring Unit: Academic Services
Location: Leeward Community College
Date Posted: 08/17/2026
Closing Date: 08/31/2026 11:59 PM, HST
Salary: $26.69/hour
Schedule: Up to 19 hours /week
Full Time/Part Time: Part-time
Temporary/Permanent: Temporary
Other Conditions: To begin approximately September 2026; pending availability of funds and actual staffing requirements.
of Duties:
- Under the direction of the supervisor of record, serves as the front of house lead for assigned performances and events. Responsible for the safety, comfort, and access of the audience from the time the lobby opens until the house is cleared and secured.
- Leads all front of house activity for assigned performances and events, including lobby and house readiness, ticket taking or scanning, will call, program distribution, seating, and lobby flow.
- Verifies life safety conditions before the house opens, including unobstructed and functional exits, working aisle and step lighting, and clear egress paths. Reports any deficiency to the supervisor of record and technical staff before admitting patrons.
- Ensures accessible seating, companion seating, and assistive listening devices are available and assigned.
- Assigns, briefs, and directs ushers, volunteers, and student assistants on seating, accessibility, customer service, and emergency procedures.
- Opens the lobby and house at the appropriate times and coordinates curtain timing, holds, and the seating of latecomers with the Stage Manager.
- Remains on duty in the lobby and house for the full run of the event, monitoring for patron needs, medical incidents, disruptive behavior, and unauthorized photography or recording.
- Serves as the designated front of house lead for audience evacuation and shelter procedures. Makes emergency announcements, directs patrons to safe exits, accounts for all public areas of the building, and coordinates with campus security, the Honolulu Fire Department, and emergency medical responders.
- Documents all incidents and submits a written report to the supervisor of record before leaving the building.
- Reports attendance counts, patron concerns, and facility or equipment deficiencies in writing to the supervisor of record.
- Returns issued equipment and materials and secures the lobby in coordination with technical staff.
- Represents Leeward Community College and Leeward Theatre to the public in a professional and welcoming manner, and applies College and University policies consistently across all clients and events.
- Performs other front of house duties as assigned.
Minimum Qualifications:
- Possession of a baccalaureate degree and 0 year(s) of progressively responsible professional experience in customer service in a venue, event, hospitality, or retail; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
- Functional knowledge of principles, practices and techniques in the area of working with the public demonstrated by knowledge, understanding and ability to apply concepts and terminology.
- Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with theater or event management.
- Demonstrated ability to recognize problems, identify possible causes and resolve the full range of problems that may commonly occur in a public venue.
- Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
- Demonstrated ability to operate a personal computer, apply word processing software.
- Able to work days, evenings, and weekends as required.
- Ability to stand and walk for extended periods, climb stairs, and move through a darkened auditorium.
Desired Qualifications:
- Prior house management or front of house experience at a performing arts venue.
- Crowd manager training, or completion of a recognized assembly occupancy safety course.
- Familiarity with electronic ticketing and scanning systems.
- Experience supporting ADA accommodations and accessible seating.
- De-escalation or conflict resolution training.
- Current CPR and First Aid certification.
- Experience working with volunteers or student employees.
To Apply
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Documents include:
- Graduate and undergraduate transcript(s) from a regionally accredited institution of higher education showing degree and coursework to date appropriate to the position (Copies of transcripts are acceptable; however, original official transcripts will be required at the time of hire. Academic record/grade summaries will NOT be accepted. Diplomas and copies will NOT be accepted.). Transcripts issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
- Resume.
- Copies of licenses, certificates and certifications appropriate to the position.
Separate documents and application materials must be submitted for each position. Late or incomplete applications will not be considered. The application will be considered incomplete if materials are unreadable. Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet MQs. Transcripts must be attached to receive credit for degrees(s). Minimum qualifications must be met by the closing date of the advertisement. Please REDACT references to social security numbers and birth date on submitted documents. All requested documents/information become the property of Leeward Community College and will not be returned.
Note: If you have not applied for a position before using NEOGOV, you will need to create an account.
Inquiries:
Leeward Community College
Human Resources Office
808-455-0326
Examples of duties
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/
