Job Description

Elior at work – Workdays Made Better with Great Food
A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.

What you’ll be doing
As an Airport Lounge Hospitality Assistant, you will support the day-to-day operation of the lounge, helping to deliver a welcoming, clean, and comfortable environment for passengers travelling through the airport.
Your responsibilities will include:
• Assisting with the smooth running of the airport lounge during busy operational periods
• Maintaining high standards of cleanliness, presentation, and organisation throughout all lounge areas
• Supporting with food and beverage service, replenishment of stock, and clearing of tables
• Assisting with the receipt, storage, and rotation of deliveries and supplies in line with company procedures
• Providing excellent customer service and responding politely and professionally to passenger requests and queries
• Supporting colleagues across different lounge operations as required to ensure an efficient service
• Ensuring all work areas, equipment, and service stations are clean, safe, and fully stocked
• Following all food safety, COSHH, health & safety, and airport security procedures at all times
• Operating equipment and carrying out tasks safely and responsibly in line with training provided
Working Pattern: 5 days out of 7, including weekends and early morning shifts. Shift patterns may vary in line with operational business needs.
Job Ref: 6421
What you can bring
• A flexible and proactive approach, with willingness to support across a variety of lounge duties
• Strong communication and teamwork skills
• Ability to work independently and follow instructions effectively in a fast-paced environment
• Basic understanding of health & safety and hygiene practices
• A positive, reliable, and customer-focused attitude
• Previous hospitality, catering, or customer service experience is desirable
Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history with verified gaps in employment.
Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years

Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Wellbeing first - mental health support and wellbeing perks.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!