Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Casual Food and Beverage Server

In Room Dining & Banqueting
Four Seasons Hotel London at Park Lane

At Four Seasons, exceptional service is about creating memorable moments through genuine hospitality, attention to detail, and a passion for delivering outstanding guest experiences.

Four Seasons Hotel London at Park Lane is seeking a Casual Food and Beverage Server to support both our In Room Dining and Banqueting teams. This is an excellent opportunity to gain experience across multiple areas of Food and Beverage within one of London's leading luxury hotels while benefiting from flexible working opportunities.

The role

As a Casual Food and Beverage Server, you will support the delivery of exceptional service across a variety of events, functions, and guest dining experiences.

Whether serving guests in the comfort of their rooms or supporting high profile meetings, conferences, weddings, and events, you will play a key role in ensuring every experience is delivered with professionalism, warmth, and attention to detail.

What you will do

• Deliver food and beverage service to guests in line with Four Seasons standards
• Support the setup, service, and breakdown of banqueting events and functions
• Deliver In Room Dining orders professionally and efficiently
• Prepare function rooms, service stations, and event spaces
• Respond to guest requests with warmth, professionalism, and attention to detail
• Maintain cleanliness and presentation of service areas throughout shifts
• Work closely with kitchen and operational teams to ensure seamless service delivery
• Ensure accurate handling of guest orders and requests
• Support a positive team environment and contribute to exceptional guest satisfaction

What we are looking for

• Previous experience within hospitality, restaurants, bars, banqueting, or events is preferred
• Passion for delivering exceptional guest experiences
• Excellent communication and interpersonal skills
• Positive attitude and team focused approach
• Ability to work efficiently in a busy environment
• Strong attention to detail and presentation
• Flexibility to work a variety of shifts based on business needs
• Good spoken English
• Right to Work in the UK

What to expect

• Casual role with shifts offered based on business levels and operational requirements
• Opportunity to work across both In Room Dining and Banqueting operations
• Flexible working pattern including mornings, evenings, weekends, and public holidays

What we offer

• £14.21 per hour plus Food and Beverage service charge based on hours worked
• Flexible working opportunities
• Excellent training and development opportunities
• Complimentary meals while on duty in Zest, with refreshments available throughout the day
• Opportunity to gain experience within a world class luxury hospitality brand
• Access to Stream for greater pay flexibility and discounts
• Employee recognition programmes
• Annual themed team events and regular social, charitable, and sporting activities

Join our Food and Beverage team

If you are passionate about hospitality, enjoy delivering exceptional service, and are looking for flexible work within a luxury hotel environment, we would love to hear from you.

We look forward to receiving your application.