Job Description

• Living Wage and Council Benefits
• Join a diverse team dedicated to making a positive contribution to Aucklanders’ health and wellbeing
• Great development pathway and multiple opportunities within Auckland Council

Casual Fitness Team Member | Stanmore Bay Pool and Leisure Centre

He angitūtanga: The opportunity

With our Leisure Centres more popular and busier than ever, our fitness teams play a vital part in ensuring that visitors are kept motivated, interested, and eager to return!

As a Fitness Team Member, you will be helping people achieve their health and well-being goals for all ages and abilities across our diverse community.

Your responsibilities include but not limited to:

• Build and maintain strong and positive relationships with members, customers , and stakeholders
• Provide clear and accurate information to customers about programmes and services through gym tours, phone calls , emails, and face-to-face enquiries
• Complete administration duties, these may include membership sign-ups, appointment bookings and tracking TRP interactions
• Monitor the gym floor for health and safety; this may include but is not limited to cardio and other equipment use, cleanliness and crowd control

This is a casual position. Our center operates 7 days a week. Reliability and commitment to working early, late, and weekend shifts are crucial, and the shift pattern may change according to the business needs.

He kōrero mōu: About you

It goes without saying that you will bring a genuine passion for fitness, health, and wellbeing, along with the skills and motivation to create positive client experiences. As part of a proactive and dynamic team, you’ll be confident engaging with clients and contributing ideas while managing your time and administrative responsibilities effectively.

To be successful in this role, you will have:

• Strong communication skills and a proven ability to deliver high levels of client satisfaction
• An enthusiastic, positive, and dedicated approach with a strong focus on client engagement
• The ability to work collaboratively as a team player with a flexible mindset
• Confidence to ask questions, build knowledge, and use initiative to deliver effective fitness solutions
• Excellent time management skills and confidence with administrative tasks and processes
• A current First Aid Certificate (training provided)
• A recognised fitness-related qualification is preferred but not required.

Ngā āhuatanga kei a mātou: What we offer:

We aim to upskill and progress your career so you can train and take on other functions within our centers, such as Lifeguard, Recreation Assistant and more. By the same token, if we occasionally need some help in other areas such as at our front desk and general customer service duties, as a team member, you may be called on to cover these areas when short-staffed or at peak periods.

You’ll have access to a range of fantastic Auckland Council benefits, including the option of a Zoo pass and a range of partnership discounts. And as a Leisure Centre employee, you will enjoy free use of the facilities.

We are committed to promoting a workplace that respects the contributions of everyone, regardless of their sexual orientation, gender identity, age, race, ethnicity, religion, disability, or background. Our goal is to pursue an inclusive environment where every individual is appreciated and empowered to express themselves at work. We welcome all applications; help us get 'More Aucklanders more active, more often'!"

Tono Mai: Apply Now!

You can find the (Official title is Team Member*)

Pay rate: living wage - $28.95+/h (Our employer KiwiSaver contribution is in addition to the base salary offered.)

Applications close: Sunday 10 May 2026 at 23:59

We have a similar position at Albany; if you are interested, please apply via https://careers.aucklandcouncil.govt.nz/job-invite/31918/

#workingforauckland

Auckland Council is committed to the protection and wellbeing of children.  This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.  This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check. 

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.