Job Description

Our clients' exceptional experiences start with you. We are seeking a dedicated and hands-on Casual Facilities Team Leader to support the efficient day-to-day operation of our facilities, kitchen, and events services. In this role, you will help maintain high standards of cleanliness, safety, and operational excellence while supporting a positive experience for both guests and team members.

Every day is different, but you'll mostly be:

Financial Returns

• Work flexibly in line with operational and business requirements
• Assist with monthly inspections and facility audits
• Identify and support cost-saving initiatives and efficient resource management

People

• Support chefs with food preparation and general kitchen duties as required
• Assist with the receiving, storage, and organisation of goods and supplies
• Demonstrate the safe and correct use of chemicals and provide guidance to other departments when needed
• Foster positive working relationships across departments and contribute to a collaborative team environment
  

Guest Experience

• Ensure all crockery, cutlery, kitchen equipment, and service items are cleaned and maintained in accordance with HACCP standards
• Provide assistance to guests and internal customers when required
• Support the setup and smooth operation of events and functions

Responsible Business

• Partner with management to promote workplace health, safety, and wellbeing initiatives
• Participate in workplace inspections and support investigations into incidents, injuries, and near misses
• Recommend corrective actions to minimise future risks and improve safety outcomes
• Promptly report workplace hazards and support the implementation of corrective measures
• Wear, maintain, and correctly use Personal Protective Equipment (PPE) as required
• Safely operate equipment, tools, materials, and substances in accordance with workplace procedures
• Report workplace injuries, illnesses, hazards, and safety concerns to management

What We Need From You

• Previous experience in facilities, stewarding, kitchen operations, hospitality, or a similar role is highly regarded
• Sound knowledge of HACCP guidelines and food safety practices
• Understanding of workplace health and safety requirements, including the correct use of PPE
• Strong customer service and communication skills
• Ability to work effectively both independently and as part of a team
• A proactive approach with a strong focus on safety, cleanliness, and operational excellence
• Flexibility to work a rotating roster, including evenings, weekends, and public holidays as required
• Full Australian working rights

You'll Be Rewarded For Your Hard Work With

• Competitive casual hourly rates including casual loading
• Hotel perks including accommodation and Food & Beverage discounts
• Access to our lifelong learning and development programs
• Career growth opportunities across IHG Hotels & Resorts
• IHG Career Milestone celebrations
• Access to our employee discount retail platform
• A supportive, inclusive, and collaborative work environment

What you can expect from us

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.