Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Casual Commis Waiter or Waitress – Rotunda Bar and Lounge

Four Seasons Hotel London at Tower Bridge

At Four Seasons, exceptional service is built on genuine hospitality, attention to detail, and creating memorable moments for every guest. Rotunda Bar and Lounge sits at the heart of the hotel, offering all day dining, afternoon tea, and a vibrant social atmosphere in one of London's most iconic settings.

Four Seasons Hotel London at Tower Bridge is seeking a Casual Commis Waiter or Waitress to join the Rotunda team.

About Rotunda Bar and Lounge

Located beneath the hotel's iconic art deco dome, Rotunda Bar and Lounge combines elegant surroundings with a vibrant social atmosphere. Guests visit throughout the day to enjoy breakfast, light dining, expertly crafted cocktails, rare spirits, and the renowned London by Lily Vanilli Afternoon Tea, which offers a modern and creative twist on a classic British experience.

Rotunda is a dynamic outlet where luxury hospitality meets contemporary dining, making it an exciting environment for hospitality professionals looking to develop their skills and experience

The role

As a Casual Commis Waiter or Waitress, you will support the service team in delivering a warm, polished, and professional guest experience.

You will assist with the preparation of the restaurant, serve food and beverages, maintain service areas, and ensure guests feel welcomed and cared for throughout their visit. This is an excellent opportunity for someone looking to gain experience within a luxury hospitality environment while working flexible shifts.

What you will do

• Support the service team in delivering attentive and personalised food and beverage service
• Prepare tables and service stations before, during, and after service
• Deliver food and beverages promptly and professionally
• Maintain cleanliness and organisation throughout the outlet
• Assist with afternoon tea, restaurant, and lounge service as required
• Respond to guest requests with professionalism and care
• Work closely with colleagues to ensure smooth and efficient service

What we are looking for

• Previous experience in Food and Beverage service is preferred
• A genuine passion for hospitality and guest service
• Strong communication skills and a good command of spoken English
• Excellent attention to detail and organisational skills
• Ability to work effectively in a fast paced environment
• A positive attitude and team focused approach
• Right to Work in the UK

What to expect

• Casual role with shifts offered based on business needs
• Flexible working patterns including mornings, afternoons, evenings, and weekends
• Opportunity to gain experience within a luxury hotel environment

What we offer

• £12.73 per hour plus share of service charge (typically £3-5 per hour)
• Flexible casual working arrangements
• Excellent training and development opportunities
• Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day
• Opportunity to build experience within the Four Seasons brand
• Uniform with complimentary professional dry cleaning
• Access to Wagestream for greater pay flexibility
• Annual themed team events and regular social, charitable, and sporting activities

Join the Rotunda team

If you are passionate about hospitality, enjoy creating memorable guest experiences, and are looking for flexible work within a world class luxury hotel, we would love to hear from you.

We look forward to receiving your application.