Vines Group

Casual BMW Host

Vines Group  •  £12/hr  •  Guildford, GB / Surrey, CA (Onsite)  •  2 hours ago
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Job Description

Casual BMW Host

Application Deadline: 2 July 2026

Department: BMW Sales

Employment Type: Zero Hours

Location: Guildford, Surrey

Compensation: £12.76 / hour

Hours Casual / Adhoc - 0 hours (there are no set hours/days of work) - this role is to cover sickness and holiday within the existing team over Mon–Fri 8:30am–6:00pm, Sat 9:00am–5:00pm.

Are you a friendly, outgoing individual with a passion for customer service? Do you enjoy creating memorable experiences for visitors? Join our team as a Showroom Host, where you will be the first point of contact for guests visiting our showroom and play a key role in ensuring every visitor has a smooth, comfortable, and enjoyable experience.

Key Responsibilities


  • First Point of Contact: Greet visitors as they arrive at the showroom, ensuring they feel welcome and valued.
  • Provide Information: Offer detailed information about our services, products, and showroom offerings to ensure guests are well-informed.
  • Guidance & Assistance: Escort guests to their destination within the showroom, providing assistance and answering any questions along the way.
  • Administrative Tasks: Perform a variety of administrative duties, including maintaining showroom cleanliness, organizing displays, and ensuring all materials are up to date.
  • Customer Service: Create a positive and comfortable environment for all visitors, ensuring their needs are met and that they have an exceptional experience throughout their visit.

Skills Knowledge and Expertise

  • Excellent communication and interpersonal skills
  • A friendly, approachable, and professional demeanor
  • Ability to multitask and handle a variety of tasks simultaneously
  • Strong attention to detail and organisational skills
  • Previous customer service or administrative experience is a plus, but not required
  • A passion for delivering outstanding customer service

Benefits

Our staff work hard, so it’s important we have rewards in place which allow them to look after their wellbeing out of work. Vines certainly have one of the best staff benefits packages in the industry.
As well as our standard benefits like pensions and life assurance we have some great additions and these are just to name a few;

Financial
  • Car leasing opportunities for friends and family through a third-party provider
  • Employee and customer referral scheme
Environment
  • Fantastic work environment with newly refurbished staff canteens and outdoor break facilities
Vines Group

About Vines Group

Founded in 1980, Vines Group enjoys the prestige of being one of the country’s few privately owned BMW & MINI franchises. As a welcoming and professional family run business, our ethos is always to ensure that our customers are inspired and delighted with the service they receive.

At Vines, we are as passionate about cars & bikes as our customers are, so you can be sure you're dealing with informed enthusiasts. With a dedicated team who have an unbending commitment to quality in everything they do, they are ready to deal with your enquiry. Browse www.vinesgroup.co.uk for more information or please contact us on:

Guildford BMW - 01483 207000

Redhill BMW - 01293 772000

Gatwick BMW - 01293 611117

Guildford MINI - 01483 207007

Redhill MINI - 01293 787380

Gatwick MINI - 01293 575557

Guildford Motorrad - 01483 207000

Vines Select - 01483 9689 99

Visit our online shop to browse through new and used Genuine MINI & BMW products: www.vinesbmwminishop.co.uk

Looking to join Vines Group? Have a browse at our careers website for more information https://vines.iqrecruit.co.uk/vacancies

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Crawley, GB
Year Founded
1885
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