Job Description

Job title: CASS Supervision Senior Associate
Division: Supervision, Policy and Competition
Department: Resolution Strategy, Operations & CASS (R​eS​​​OC)

• Salary: National (Edinburgh and Leeds) ranging from £53,800 to £62,7333 and London £59,200 to 69,000 per annum (Salary offered will be based on skills and experience)

• This role is graded as: Associate, Regulatory

• Your external recruitment contact is Shafika via Shafika.shaikh@fca.org.uk

• Your internal recruitment contact is Isabelle via Isabelle.groves@fca.org.uk

• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, the Resolution Strategy, Operations & CASS (ReSOC) department leads the FCA’s efforts to enhance client asset protection -thereby boosting consumer protection and market integrity -through risk assessment, data analysis, and supervision of firms’ compliance with the Client Assets Sourcebook.

Role responsibilities

• Oversee the implementation of CASS 15 Safeguarding rules, ensuring firms adopt robust client protection frameworks that safeguard customer assets and improve compliance with regulations

• Apply your expertise in CASS, safeguarding, and payments to resolve complex queries and exercise informed supervisory judgement, helping ensure fair, consistent, and high-quality regulatory outcomes

• Take full ownership of event driven cases, managing them at pace from start to finish to deliver timely, risk based interventions that protect consumers and maintain market integrity

• Analyse audit reports, breach notifications, and firm data to identify non-compliance trends, escalating key risks to enable early intervention and improved firm behaviours

• Make sound, evidence based judgements on firm issues and communicate them clearly and concisely, building trust and credibility with internal and external stakeholders

• Manage or support strategic supervision of large firms, including CASS assessments, helping shape supervisory strategies that deliver meaningful regulatory outcomes across the sector

Skills required

Minimum:

• Prior experience within CASS/Safeguarding

• Demonstrable experience of providing CASS oversight or payment oversight

• Prior experience working within financial services, as a CASS auditor or a similar regulated firm

Essential:

• Sound judgment and the skill to identify, prioritise, and mitigate CASS/ Safeguarding risks, including those arising from new business models and from firms that are failing or at risk of failure

• Ability to communicate subject matter clearly, professionally and with credibility to all levels of staff and stakeholders (both internal and external to the organisation)

• Demonstrable delivery capability with the ability to prioritise and manage multiple workstreams to tight deadlines

• Resourceful: delivers greatest public value for our money - constantly looks for improvement opportunities in relevant processes to produce better, quicker, or more cost-effective outcomes

Benefits

• 25 days annual leave plus bank holidays

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

• Advert Close Date: 31st May 2026

• CV Review/Shortlist: 2nd – 4th June 2026

• Interview & Case Study: w/c 8th June 2026

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.