The Slot Attendant is responsible for delivering exceptional guest service on the casino floor by assisting players with slot machine operations. The Slot Attendant is the ambassadors for the casino, providing prompt assistance, resolving guest concerns, and escalating issues when needed.
Verifies jackpots, makes hopper fills, and fills out paperwork.
Performs minor repair to slot machines.
Handles customer relations and minor customer disputes.
Maintains a pleasant, friendly and welcoming attitude at all times.
Knowledge of all special events and promotional activities available to guest.
Other duties as assigned.
A high school diploma or GED equivalent preferred.
Previous customer service experience preferred.
Excellent verbal and written communication skills.
Ability to perform multiple duties under frequent time pressures.
Must be able to obtain and maintain a valid state gaming license.
ADDITIONAL REQUIREMENTS
Ability to stand and walk for long periods of time.
Ability to push, pull, twist and lift up to 30lbs.
Work environment may include smoke and variable temperature, lighting and noise levels.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
