Seminole Gaming

Casino Service - Entertainment Server - PT

Seminole Gaming  •  United States (Onsite)  •  4 hours ago
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Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Our Commitment to Service

We do not have customers, we have Guests. Every Guest is treated with pride, professionalism, and an elevated level of hospitality. At Seminole Gaming, Unparalleled Service is not a statement—it is a daily commitment reflected in every interaction.

The Entertainment Server – Table Games Party Pit is responsible for delivering exceptional beverage service in a high-energy, entertainment-driven casino environment while contributing to a visually engaging and immersive Guest experience. This role blends elevated service standards with brand-driven presentation expectations and active participation in promotional and entertainment-based events.

This position is part of a specialized team supporting Party Pit operations, which may include VIP activations, themed pit parties, media events, promotions, and on-property entertainment initiatives.

Essential Responsibilities

Key Responsibilities

  • Provide timely, accurate, and engaging beverage service to Guests within the Party Pit and assigned casino areas
  • Maintain strong knowledge of cocktails, spirits, beer, wine, and featured promotions
  • Deliver a high-energy Guest experience through confident, personable, and professional interactions
  • Anticipate Guest needs and respond proactively to enhance satisfaction
  • Accurately input orders and process transactions using POS systems
  • Participate in promotional events, VIP functions, photo/video shoots, and PR activations
  • Maintain constant awareness of environment to ensure safety, cleanliness, and service excellence
  • Adhere to all responsible alcohol service guidelines, including required certifications
  • Uphold all Gaming Commission regulations and company policies
  • Immediately report any safety, ethical, or compliance concerns to leadership
  • Actively support responsible gaming and responsible alcohol service practices

Qualifications

Required

  • Minimum 1–2 years of high-volume beverage service experience or equivalent
  • Strong interpersonal and communication skills in a fast-paced environment
  • Ability to deliver elevated, entertainment-driven Guest service
  • Professional presence aligned with a high-visibility, brand-forward role
  • High school diploma or GED required
  • Ability to obtain and maintain required gaming licensure

Critical Appearance & Presentation Requirements

This is a highly image-driven, brand-representative role. Candidates must consistently maintain a polished, camera-ready appearance aligned with Party Pit and Coco standards.

Size & Uniform Requirement (MANDATORY)

  • Must be able to properly fit and present in company-issued uniforms available in women’s sizes 0–4
  • Uniforms must be worn as designed without alteration and must remain clean, fitted, pressed, and in excellent condition at all times

Grooming Standards

  • Hair: Clean, styled, and professional; no extreme styles, ornaments, or unnatural colors
  • Makeup: Full professional makeup required (foundation, eyeliner, mascara, lipstick, contour); must present a polished, fresh look; no extreme colors or glitter
  • Nails: Clean, manicured, moderate length; no neon colors, nail art, or inappropriate styling
  • Jewelry: Conservative and minimal; limited to approved items only (no facial piercings or gauges)
  • Tattoos: Small, tasteful tattoos permitted; no facial or offensive tattoos

Overall Presentation Expectation

Maintain a visually engaging, entertainment-ready appearance aligned with brand standards

Exhibit confidence, poise, and stage presence appropriate for a high-profile casino entertainment environment

Physical & Work Environment Requirements

  • Ability to stand and walk for extended periods on the casino floor.
  • Ability to work in a fast‑paced, public‑facing environment.
  • Exposure to typical casino conditions (noise, lighting, crowds).
  • Ability to carry a tray that weights up to 25 pounds.

Closing:

The Company gives preference in all of itsemployment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check

ACKNOWLEDGMENT:

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Seminole Casino Coconut Creek (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Seminole Gaming

About Seminole Gaming

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe.

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates five other Seminole Casinos; in Coconut Creek and Hollywood, in Immokalee near Naples, and on the Brighton Reservation.

Seminole Gaming is committed to fostering diversity, equity and inclusion. The Office of DE&I was established in 2021 as a way to formally integrate our company values and mottos into our daily business operations. Its mission is to ensure that DE&I principles are used when making critical business decisions. We aspire to be known and respected for equitable and socially responsible practices.

Seminole Gaming is committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.

Diversity: is the celebration of differences and leveraging those difference to produce stellar results.

Equity: is a process of seeking fairness through deliberate and intentional actions.

Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Davie, Florida
Year Founded
Unknown
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