Job Description

Job Location: EAGLE MOUNTAIN CASINO - PORTERVILLE, CA 93257
Position Type: Full TimeEducation
Level: 4 Year Degree
Salary Range: $88,525.00 - $104,021.00 Salary/year
Job Shift: Day
Job Category: MarketingThe Casino Marketing Manager is responsible for implementing Legacy Rewards Club/guest services strategies including guest development, Legacy Rewards Club promotions, and overall management of Legacy Rewards Club operations.
DUTIES AND RESPONSIBILITIES:
- Develop and direct Legacy Rewards Club operations in accordance with established company policies, budgets, procedures, and specifications.
- Ensures the highest possible standards of guest service are provided and addresses all guest and Team Member issues in a timely manner.
- Responsible for the successful overall direction and management of all activities related to guest development, casino services, promotions, and the maintenance of the casino guest base.
- Maintain appropriate Team Member levels by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining, and terminating Team Members, as needed.
- Manages Legacy Rewards and Casino Host Team Members to develop communication, and relationship building efforts to guest and floor Team Members.
- Develops, implements, and executes promotions, to include maintaining budgets, staffing, orders, Gaming Commission approvals, timely payments, pro and post forma, and training.
- Works with Director of Marketing to recommend promotions based on results and guest data trends to ensure promotions are delivering budgeted goals.
- Communicates promotions in a timely fashion, ensuring production deadlines are met to ensure timely promotional/advertising support.
- Assist with proofing of all advertising materials related to promotions, special events, and the Legacy Rewards Club.
- Process and ensure the execution of agreed-upon contracts with all outside vendors.
- Facilitate the flow of information by organizing and presiding over regularly scheduled meetings with all Legacy Rewards Club Team Members.
- Analyzes performance of all programs and operations to ensure goals are met.
- Ensures all Legacy Rewards Club needs are met including ordering, delivery tracking, inventory tracking, payments, and communication.
- Responsible for maintaining effective use of resources, scheduling, staff levels, attendance tracking, expense tracking, payments, and report analysis.
- Maintain a consistent, regular attendance record.
- Indirectly supervise the activities of Legacy Rewards Club Team Members
- Must attend and be certified in all applicable trainings.
- All other departmental duties as assigned.

QualificationsQUALIFICATIONS AND REQUIREMENTS:
- Minimum age requirement is 21.
- Bachelor’s degree in Business Administration or Marketing from a four-year college, or four (4) years’ related experience and/or training or an equivalent combination of education and experience.
- Possess excellent communication and organizational skills.
- Four (4) years casino marketing, casino players club and guest-service experience required, with two (2) years progressive supervisor/managerial experience.
- Must be computer literate including fluent experience in Microsoft Office and Casino Management System, Synkros experience preferred.
- Able to read, analyze and interpret documents, such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence, and to speak effectively before groups of guests or Team Members of the company.
- Able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
- Must have a valid driver’s license, and be insurable through the casino insurance carrier.
- Must be able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
PHYSICAL AND ENVIRONMENTAL:
- While performing the duties of this job, the Team Member is regularly required to talk, hear, stand, walk, and sit.
- Repeatedly required to reach with hands and arms, use hand to finger, handle, or feel objects, tools, or controls.
- Occasionally required to climb, balance, stoop, kneel, crouch or crawl.
- Must be able to operate in mentally and physically stressful situations.
- Ability to move easily and quickly through the slot and table games areas.
- Must be able to lift and carry up to 50 pounds.
- Must be able to work in a fast-paced environment.
- Noise level is moderate to high when on casino floor.
- Exposure to cigarette smoke, ringing bells, and flashing lights when on the casino floor.
- Must be able to perform all essential duties of the job with or without reasonable accommodation.