Responsible for redemption and issuance of marketing information, gaming currency, cash and coupons. Create and update player accounts, issue new player club cards, educate guests on club benefits and provide knowledgeable service to all guests.
Responsible for cashing customers’ tickets and chips, giving correct change, and other cash related transactions.
Responsible for helping other departments with cash transactions, such as but not limited to, slot jackpots, table fills/credits and other departments needing cash for their guests.
Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
Verifying and documenting personal identification information as required for check and cash advance transactions
Issues player cards for new and existing accounts while explaining benefits and other related perks associated with the players club.
Other duties as assigned.
Strong verbal communication skills.
Ability to use computer, telephone, 10 key calculator, ATM/credit card machine, currency counter, embosser, printer/copier.
Ability to perform assigned duties under frequent time pressures and multi-tasking.
Must be able to obtain and maintain a valid state gaming license.
Ability to complete forms and perform basic math functions.
Ability to perform duties under frequent time pressure in a disruptive environment.
Prior customer service experience preferred.
High School diploma or GED preferred.
ADDITIONAL REQUIREMENTS
Ability to stand for long periods of time.
Must be able to lift up to 30 lbs.
Work environment may include smoke and variable temperature, lighting and noise levels.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
