Job Description

Responsible for providing fast, friendly and excellent service beverage service to Caesars Entertainment guests.

• Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests.
• Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests.
• Maintains clean and stocked workstation.
• Handles money according to procedure.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines (CARE).
• Checks for ID’s according to Caesars policy.
• Serves as an ambassador of goodwill and a public relations person for our customers.
• Promotes casino events and programs.
• Works closely with Total Rewards Center to promote new card sign up programs.
• Works well with all Team Members within the Beverage Department—as well as all other departments.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.

• High School Diploma or equivalent preferred
• Cocktail or Waitperson experience preferred
• Fluent and literate in English
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Count money and change correctly
• Know or is able to learn tray service, cocktail ingredients
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be 21 years of age.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to lift and carry up to 20 lbs. for extended periods of time
• Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while serving cocktails,
• Must be able to stand and walk for up to four hours wearing one inch (minimum height) heels.
• Able to work at a fast pace in often crowded/noisy environment
• Able to tolerate second-hand smoke, noise, bright lights

Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.