Job Description

Casino Beverage Cocktail Server (Part-Time)

Pay: $7.00/hour + tips

DESCRIPTION:

WarHorse Gaming Omaha is seeking energetic, guest-focused individuals to join our team as Part-Time Casino Beverage Cocktail Servers In this fast-paced, high-energy environment, you will deliver exceptional beverage service while creating a fun and memorable experience for our guests on the casino floor.

This is a great opportunity for individuals looking for flexible scheduling and the ability to earn additional income through tips.

ESSENTIAL JOB FUNCTIONS/DUTIES:

Essential duties and responsibilities include, but are not limited to:

• Provide prompt, efficient, and friendly beverage service to all guests
• Accurately enter and process orders using the POS system
• Prepare drink setups and properly garnish beverages
• Retrieve used glassware and maintain a clean, organized service area
• Ensure compliance with all company policies, procedures, and internal controls
• Adhere to all local, state, and federal regulations regarding alcohol service
• Maintain active knowledge and compliance with S.M.A.R.T. or T.I.P.S. training
• Handle cash and maintain accurate server bank balances (if applicable)
• Promote positive guest relations and respond professionally to guest needs
• Maintain a polished, professional appearance in accordance with company standards
• Attend required meetings and training sessions
• Perform additional duties as assigned

JOB SPECIFICATIONS:

Education & Experience:

• Must be 19 years of age or older
• High school diploma or equivalent required
• Previous customer service or hospitality experience preferred

Skills & Abilities:

• Strong guest service and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Comfortable using POS systems, mobile devices, and touchscreen technology
• Basic math and cash handling skills
• Demonstrates professionalism, integrity, and ethical conduct

SCHEDULE & WORK ENVIRONMENT:

• Part-Time Hours (flexible scheduling based on business needs)
• Must be available to work evenings, weekends, and holidays
• Work is performed in a casino environment with exposure to noise, secondhand smoke, and high guest volume

CERTIFICATION REQUIREMENTS:

• Ability to obtain and maintain a Nebraska Gaming License
• Must complete Alcohol Awareness training (S.M.A.R.T. or T.I.P.S.)
• ServSafe certification preferred

BENEFITS:

Eligible part-time team members may have access to:

• 401(k) with investment options
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)

CORE COMPETENCIES:

• Guest Focus
• Communication Proficiency
• Team Collaboration
• Flexibility & Adaptability
• Problem Solving
• Ethical Conduct
• Composure Under Pressure

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 lbs
• Frequent bending, reaching, and carrying trays
• Manual dexterity and coordination required

ADDITIONAL INFORMATION:

This job description is not intended to be all-inclusive. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer Statement:

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be given to persons of Native American descent in accordance with applicable laws.