Job Description

Requisition ID: 45890

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh Úxwumixw (Squamish Nation), and səlilwətaɬ (Tsleil-Waututh Nation), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose and Function

Carnegie Community Centre servces as an important resource to Vancouver's diverse Downtown Eastside community. Patrons participate in educational, recreational, cultural and social programming; enjoy the delicious low cost food offered at the cafeteria; or simply enjoy the Centre as the living room of the Downtown Eastside.

This position is responsible for the delivery of essential food services at Carnegie Communicty Centre in a professional and welcoming manner, with or without the assistance of volunteers. Customer services is a key element of the position.

Specific Duties and Responsibilities

Specific duties include assisting in food preparation, including preparing and packaging catering orders and light meals; operating the concession point of sale and cash accounts records; serving customers; training and supervising concession volunteers; ensuring the concession is properly stocked; cleaning and maintaining cleaning and hygiene standards; conducting cash-outs; and assisting kitchen staff in cleaning, receiving deliveries and other related duties as required.

Requires an ability to work with volunteers, patrons and other staff in a respectful and supportive manner, understanding their needs, and providing constructive advice or direction as appropriate.

Qualifications

Education and Experience:

• Completion of Grade 10 and preferably one year experience in commercial kitchen, catering or food service operations, including operating a cash register and providing food services to customers, with cooking school training and/or other retail work related experience.
• Experience in dealing with a broad spectrum of customers and a demonstrated focus on customer service is required.
• Experience in working with and training volunteers an asset.
• Food Safe Level 1 or ability to obtain is a requirement.

Knowledge, Skills and Abilities:

• Working knowledge of concession operations is required.
• Working knowledge of sanitation, public health and kitchen safety standards as applied to the serving, storage and preparation of food.
• Strong people skills, ability to be energetic and motivated team player, and possess excellent organizational skills.
• Physically able to work several hours in a standing position and lift moderately heavy weights (10-12 kg).

A Police Record Check clearance is a requirement of these positions. A Clearance requires the absence of any criminal charges or convictions related to this position.

Business Unit/Department Arts, Culture and Community Services (1200)

Affiliation: CUPE 15 Non Pks

Employment Type: Auxiliary/Casual

Position Start Date: April 2026

Positions available: multiple

Salary Information: Pay Grade GR-012: $27.65 to $32.41 per hour

Application Close: April 12, 2026

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.