Job Description

Responsible for receiving money in the form of cash, check, or credit card from customer or employees in exchange for food or services. Scans items, provides change, balances drawer, and processes card transactions.

Essential Duties and Responsibilities include the following:

• Computes or recomputes bill, itemized lists, and ticket voucher showing amount due.
• Makes change and issues receipts or tickets to customers.
• Records amounts received and prepares reports of transactions.
• Reads and records totals shown on cash register tape and verifies against cash on hand.
• Quotes price and describes features of items for which money is received.
• Respond to customers complaints and take necessary action to resolve their issues.
• Operates cash register by passing price coded items across electronic scanner to record price, compile printed list, and display cost of customer purchase, tax, and rebates on monitor screen.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Communications - Expresses ideas and thoughts verbally; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Cooperation - Exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations.
• Teamwork - Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
• Conflict Resolution - Encourages open communications; maintains objectivity; keeps emotions under control.
• Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions.
• Initiative - Asks for and offers help when needed.
• Quality - Demonstrates accuracy and thoroughness.
• Quantity - Meets productivity standards; completes work in timely manner; works quickly.
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Requirements

Education and/or Experience

No prior experience or training.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; pulling or pushing

stop, kneel, crouch, or bend and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 25 pounds.