Job Description

Greets guests and obtains customer order; uses electronic ordering/cashiering system to place order and complete payment transaction.

Available Shifts:

• Swing Shift- 3:00PM-11:30PM
• Grave Shift- 6:00PM-3:30AM

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Greets guest and obtains customer order; uses electronic ordering/cashiering system to place order and complete payment transaction.
• Ensures all closing duties are completed.
• Promotes the Casino through good will and positive attitude.
• Possesses complete knowledge of all procedures related to the job.
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Knows the menu items and prices.
• Offers assistance to all guests.
• Upholds standards by setting examples with appearance and work ethic.
• Works to ensure a clean and sanitary work area at all times.
• Handles any guest’s complaints or problems in a prompt and courteous manner.
• Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
• Performs other duties specified or assigned.
• Understands that schedules are subject to change.
• Complies with all departmental rules, side work assignments, and departmental procedures.
• All other duties as assigned.

Minimum Education and Experience Requirements:

• One year cashier in quick serve or drive through experience preferred.
• High school diploma or general education degree (GED)
• Must be at least 21 years of age.

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by jurisdiction(s).

• Ability to obtain a food handlers card.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills, with particular attention to quality and detail.
• Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
• Requires regular, predictable attendance.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and customers.
• Ability to read, write and communicate verbally in English.
• Ability to communicate with Team members and guests
• Ability to be a TEAM player
• Ability to successfully fulfill the pre-employment process
• Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
• Demonstrates the ability to establish credibility and rapport with operating leaders.
• Ability to work flexible shifts and days of the week, including holidays.

Physical Requirements:

• Must be able to work while standing for hours at a time.
• Must be able to lift up to 30 pounds at times.
• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.