Job Description

Hotel Arts Group is a locally owned boutique hotel group that operates 2 hotels, 3 restaurants, and a large events and catering business.

Hotel Arts has recently been awarded the contract at SAIT Begin Dining Tower. This is a center for student residence of SAIT and ACAD. This position will be based at 151 Dr Carpenter Cir NW, Calgary, AB at the SAIT Polytechnic Campus.

The dining hall is open 7 days a week from 7am – 9pm during normal SAIT semesters and modified in off season times. It is a cafeteria style service with daily short order offerings and a small grab & go selection.

Hotel Arts Group is striving to redefine the stereotypical student residence dining environment by offering comforting and relatable food to make students and staff feel at ease. We will feature a contemporary menu representing various cultures and their cuisines. Nutrition is also an important element to what will be offered.

Do you have a passion for hospitality that goes beyond the ordinary? Our fast-paced environment and dedication to customer service is not for everyone and we only take the best! Are you who we are looking for?

The Dining Hall Cashier will be responsible for welcoming staff and students and assisting them with their orders and answering any questions they may have. You will work in tandem with the BOH staff to ensure the best customer experience possible. Every interaction with external and internal contacts will be with “Class and Care”.

Responsibilities will include, but are not limited to, the following:

• Welcome customers and help determine their orders.
• Process customer orders and record them in the restaurant database.
• Relay customers’ orders to the kitchen staff.
• Ensure all orders are delivered to the customers in a timely manner.
• Accept cash and return the correct change.
• Responsible for calculations involving a lot of cash, and in separating checks.
• Tally money in the cash drawer at the beginning and end of each work shift.
• Place food orders in the appropriate bags and boxes.
• Respond to customer inquiries, issue receipts, and record customer suggestions.
• Clean and arrange eating, service, and kitchen spaces.
• Help kitchen staff when needed.

Qualifications &Skills

• 2 years’ previous customer experience in a similar role. A fast-paced environment; large volume or cafeteria experience is preferred but not crucial.
• Strong communication skills.
• Ability to remain calm and positive in high tempo, difficult stressful situations.
• Must be able to lift, pull, push up to 50 lbs. and stand for 8+ hours/day.
• Be a strong team player.
• Ability to fluently communicate in verbal and written English.
• Valid Food Handing Safety & Sanitation Certificate required.
• High School Diploma.
• Proficient knowledge of Microsoft Office Suite (Exchange, Word, Excel).
• Open and flexible availability for scheduling.

Please apply online with your resume and cover letter to the attention of the Human Resources Department. Please include in your cover letter your customer service experience and why you would be a great fit for our team.

To learn more about Hotel Arts, please visit our website at: www.hotelarts.ca

To learn more about SAIT, please visit their website at: www.sait.ca

Applicants who do not already have legal permission to work in Canada will not be considered.

Please be advised that only candidates selected for an interview will be contacted.

Hotel Arts Group is an Equal Opportunity Employer.