GENERAL DESCRIPTION
This staff shall assist the Business Office Executive and officer in performing the functions of cashier. To ensure choose the correct bill type, payer code, charges completeness and collection of payment/support with valid GL and others related matters.
Responsible for generating final bills for all Outpatient, Inpatient, and Day Case patients in a timely manner.
Ensure that all cash-paying patients have fully settled their bills upon generating the final bill. For cases with outstanding amounts, prepare a Letter of Undertaking (LOU) after approval from top management, following KPJHQ SOP guidelines. Credit bills (Insurance, TPA, Panel, Corporate Guarantee Letters) must be supported by valid guarantee letters. Any uncovered items should be collected upon issuing the Final Guarantee Letter (FGL). Attach all supporting documents accurately and accordingly. Submit original documents to the Back Support Office on the next working day upon completion. Update all systems to complete the entire patient episode cycle. Maintain a good relationship with patients and their guardians.
Responsible for issuing official receipts, debit notes, credit notes, refunds, and return notes for transactions related to patient bills.
Prepare daily collection reports and ensure that all collections are deposited through the Cash Deposit Machine (CDM) in accordance with KPJ Group policies.
Address patient or guardian queries related to billing matters.
Prepare reports for management review.
Responsible and accountable for performing duties as required, in compliance with KPJ Group policies, working instructions, and standard operating procedures (SOP).
JOB REQUIREMENT
Education : Minimum SPM or equivalent
Knowledge and Experiences:
2 year workings experience in the healthcare industry will be an advantage
Skills & Competencies:
Special skills required
Computer literate and knowledge of computerized accounting software will be an added advantage
Good written and communication skills in Bahasa Malaysia and English are essential. Knowledge in written and spoken Mandarin would be an advantage
Personal attributes
Good personality, pleasant individual and a team player
Able to work independently, work well under pressure and with tight deadlines
Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.
MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.
With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.
Building the workforce of the future…Today. We invite you to be part of our team!
Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.
