Job Description

Greet restaurant guests with a positive, friendly attitude. Seat guests in a timely manner to ensure that they have a favorable dining experience. Promote the Family Style Service culture through actions and positive attitude.

• Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Appropriately use all related equipment, including cash registers, Micros, and credit card machines.
• Accurately collect payment for meals and give change when needed.
• Assign wait staff to service guests where seated.
• Answer phone, greet guests, and keep track of seat availability in restaurant.
• Assist wait staff.
• Assist with bussing and resetting tables.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Perform all duties of O&H Attendant through a support and relief capacity.
• Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Keep work area in a clean and orderly manner, including host area, stairway, and entrance to restaurant and elevator.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Perform other duties as assigned or reasonably requested by any member of management.
• Must be 21 years of age or older
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays
• A high school diploma or GED equivalent is preferred.
• ADDITIONAL REQUIREMENTS
• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 35 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment