Job Description

Job Location: LOEWS ATLANTA HOTEL - Atlanta, GA 30309Join the AAA Parking family and be part of an exceptional guest experience!

AAA Parking is looking for friendly, professional, and service-minded individuals to join our team as Cashiers at the Loews Atlanta Hotel.

As a Cashier, you’ll be more than the person processing payments—you’ll help create a smooth, welcoming, and efficient parking experience for every guest. If you enjoy helping people, being organized, and working in a fast-paced hospitality environment, this could be the opportunity for you!

Why Join AAA Parking?

• 💰 Earn extra money while working in a dynamic hospitality environment
• 🤝 Meet new people and build valuable customer service experience
• 🏨 Work alongside a premier hotel team at Loews Atlanta Hotel
• 🌟 Make a lasting impression by delivering exceptional guest service
• 👥 Become part of a family-operated company with 65+ years of parking industry experience

What You’ll Do

Deliver Exceptional Guest Service

• Warmly greet and assist guests as they enter or exit the parking facility.
• Answer questions clearly and professionally regarding parking rates, payment options, directions, and general property information.
• Provide helpful guidance to guests while maintaining a friendly and courteous demeanor.
• Assist guests with special needs or concerns by providing thoughtful, respectful support.
• Create a positive first and last impression through attentive and professional service.

Process Payments Accurately

• Collect and process parking payments accurately using the designated cashier system.
• Issue receipts, tickets, validations, or related documentation as required.
• Balance cash, credit card transactions, and related records according to company procedures.
• Report payment discrepancies, equipment issues, or guest concerns to a supervisor promptly.

Represent AAA Parking Professionally

• Maintain a clean, polished, and professional appearance in accordance with AAA Parking standards.
• Keep the cashier booth, payment area, and surrounding workspace clean, organized, safe, and inviting.
• Consistently represent both AAA Parking and our hotel partner with professionalism.

Be a Team Player

• Work closely with valet attendants, parking team members, supervisors, and hotel staff to support smooth guest flow.
• Communicate effectively with teammates throughout each shift regarding traffic volume, guest concerns, and operational needs.
• Support fellow team members during busy periods, special events, and peak arrival or departure times.

Prioritize Safety & Security

• Follow all safety, security, and cash-handling procedures to protect guests, team members, company funds, and property.
• Immediately report accidents, injuries, payment concerns, equipment issues, or other incidents to a supervisor.
• Remain alert to traffic flow, pedestrian safety, and activity around the cashier or parking area.

The AAA’s of Service

At AAA Parking, exceptional service starts with three simple principles:

Attitude – Bring a positive, can-do attitude and a genuine passion for helping others.

Appearance – Maintain a polished, professional appearance that reflects the high standards of AAA Parking and our valued clients.

Assistance – Look for opportunities to help. Go the extra mile to make every guest feel welcomed, valued, and cared for.

About AAA Parking

For more than 65 years, AAA Parking has been a family-operated leader in the parking industry. Our mission is to create exceptional experiences for both our customers and our employees.

We believe that when we bring the right Attitude, Appearance, and Assistance to every interaction, we create experiences built on quality, honesty, and professionalism.

Ready to join the team?

If you’re friendly, dependable, detail-oriented, and enjoy providing outstanding service, we’d love to have you become part of the AAA Parking family!

QualificationsQualifications

• Must be 18 years of age or older.
• Previous cashier, parking, hospitality, retail, or customer service experience is preferred but not required.
• Ability to accurately handle cash, credit card transactions, receipts, validations, and related records.
• Strong attention to detail and ability to balance transactions according to company procedures.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Ability to remain calm, courteous, and professional in a fast-paced environment.
• Reliable and dependable, with a strong commitment to punctuality and attendance.
• Ability to work nights, weekends, holidays, and special events as business needs require.
• Ability to stand, sit, walk, bend, and move throughout the shift as required by the location.
• Ability to maintain a clean, polished, and professional appearance.
• Must be able to follow safety, security, and cash-handling procedures responsibly.
• Ability to successfully complete any required background checks.