Job Description

Responsibilities

• Participate regularly in departmental and company meetings
• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
• Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.
• Knowledgeable in the products the company serves.

• Understand and follows all Draft Kings at Casino Queen cash handling policies and procedures.

• Understands salesmanship and customer service is what makes this position successful for the company and the team members.

• Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
• Communicates all guest service opportunities and product shortages or issues to management.
• Serves food/drink, greats and seats guests, busses and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
• Sets and keeps workstations and surrounding work areas, properly stocked, clean, safe and organized.
• Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.

• Able to satisfactorily complete assignable work tasks requested by the departmental leaders
• Must proactively prioritize needs and effectively manage resources
• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
• Ensures the proper steps of service, and our guests needs, are being met.
• Other duties as assigned

QUALIFICATIONS

• 1 year Cash handling experience in a fast-paced environment, required
• Food Handler Certification, required
• High School Diploma/GED, required
• Must be 21 years of age or older
• Must have basic mathematical skills
• Hep A vaccination on, or before, first day of work
• Must be able to work Weekends and Holidays

WORKING ENVIRONMENT & PHYSICAL EFFORTS

The hospitality industry is a 24 Hour 365-day operation.

This position will primarily be indoor under controlled temperatures.

Occasional exposure to outdoor climates

Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands

Occasional: kneeling, reaching, pulling, pushing, and lifting up to 50 pounds

Speech and Vision abilities are required

Target Salary Range: $17.00 per hour