Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Under the guidance of the Manager – Food & Beverage, incumbent will accurately and efficiently process customer orders, process payments and provide excellent customer service for the Coffee Bar II.

ESSENTIAL JOB FUNCTIONS

May include but are not limited to:

• Greet customers warmly, take orders accurately and handle inquiries about menu items and specials.
• Process payments, make change and issue receipts accurately.
• Keep the front counter, register area and seating area clean and organized.
• Assist with restocking supplies like cups, lids and condiment items.
• Responsible for other tasks and projects as assigned.
• Maintain a high level of knowledge of Company information as to engage with customers
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.

QUALIFICATIONS:

• High School Diploma/GED required.
• Present an image of excitement, enthusiasm and outgoing personality while projecting a professional demeanor.
• Ability to work independently in a fast paced, high volume environment with previous Casino and/or hotel experience preferred.
• Maintain a high level of integrity, ethics and discretion and maintain confidentiality at all times.
• Detailed and organized with exceptional administrative and multi-tasking skills capable of working where numerous interruptions to job tasks may occur.
• Ability to occasionally work nights, weekends, holidays and outside of regular work schedule, if needed
• Basic mathematical skills specific to job responsibilities are required, to include the ability to add, subtract, multiply and divide, specific to position responsibilities.

WORK ENVIRONMENT:

• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).