Job Description

REQ12562 Cashier, Cage - Nicosia (Open)

A Cage Cashier provides professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage.

PRIMARY RESPONSIBILITIES:

• Ensures the provision of professional and timely service to customers
• Maintains sound knowledge of the City of Dreams Mediterranean and C2 Casinos Standard Operating Procedures and services
• Consistently seeks to develop a trusting relationship and working rapport with team members
• Ensures a positive approach to work, whilst assisting with the training of new and existing staff
• Performs all transactions related to cash or gaming chips in an accurate and timely manner, including communicating “shift hand-over” issues
• Ensures the accuracy of all transactions on the allocated shift and takes ownership of the assigned inventory of cash, chips and/or cash equivalents including verification of the inventory at the end of the shift
• Operates the company software according to the procedures of the Department to perform various transactions and services to C2 Customers
• Replenishes assigned inventory as determined by business demands, ensuring minimal disruption to customer service
• Maintains accurate records off all transactions on shift
• Prepares daily reports as required for financial reporting purposes
• Ensures all paperwork is presented and organized in an auditable manner

QUALIFICATIONS:

Education & Experience
Minimum 1 year of previous customer service and cash handling experience

(Preferably from within the Gaming, Retail or Hospitality industries)

Skills / Competencies

• Ability to communicate in English; Greek language knowledge is an advantage
• Attention to details and ability to work under pressure
• Mathematical abilities

PERSONAL COMPETENCIES:

• Is trustworthy, well presented, outgoing and highly motivated
• Achieves agreed objectives and accepts accountability for results
• Has proven customer orientation
• Able to work shifts in a 24/7 operation and stand for long periods of time
• Occasional travel to different properties where additional staff is needed may be required
• Motivated to adapt to a dynamic, fast paced but closed environment
• Displays the highest level of integrity