Job Description

Summary Statement:

The Cashier, Cage Player Services is responsible for completing monetary transactions, exchanging tokens, processing wire transfers, performing credit checks and balancing books at the end of the shift. The ideal candidate will create a work environment that supports our core values, promotes integrity, teamwork, performance, recognition, and mutual respect. All responsibilities are to be performed in accordance with all gaming laws and regulations, as well as Resorts World Las Vegas policies, practices, and procedures.

Primary Job Duties: Includes, but is not limited to:

• Conduct marker and front money transactions on player accounts including deposits, withdrawals, redemptions, and issuances.
• Assist guests with redemption and/or purchase of chips and tickets.
• Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash.
• Document all recordable transactions in accordance with company standards and Title 31 regulations.
• Cash personal checks and assist guests with cash advances in accordance with vendor instructions and specified guidelines.
• Secure company assets and balance bank at end of shift.
• Verify and redeem all acceptable types of foreign currencies.
• Perform mathematical calculations using a 10-key machine.
• Provide excellent service consistent with the property’s core service standards and brand attributes.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: Includes, but is not limited to:

• Ability to effectively communicate in English.
• Excellent customer service skills.
• Polished appearance and demeanor.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Preferred:

• Previous experience working in a large, luxury resort setting.
• At least six months as a Casino Cage Cashier.
• Working knowledge of gaming regulations.
• Strong understanding of fraud prevention and credit scams.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum one to three years cashier experience.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following: Nevada Gaming Registration

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.