Job Description

• Be a role model in demonstrating Family Style Service to all guests and team members.
• Maintain a calm demeanor during periods of high volume to keep the store operating to standards.
• Handle customer inquiries, concerns, and complaints with professionalism and resolve issues to the satisfaction of the customer and management.
• Efficiently process customer orders using the restaurant's point-of-sale (POS) system.
• Maintain cash register balances and accurately handle cash, credit card transactions, and other forms of payment.
• Ensure that all condiments, utensils, and supplies are adequately stocked and readily available. Assist in restocking food and beverage items as needed.
• Know menu offerings, including ingredients, preparation methods, and specials to proactively upsell and enhance the customer experience and increase sales.
• Be able to manage multiple tasks at one time.
• Assist with new Team Members training.
• Demonstrate the ability to communicate effectively with all guests and employees.
• Follows Corner Counter and Harrah’s Operational Policies and Procedures, including those for cash handling, safety, health, sanitation, and security, during each shift.
• Must be able to consistently demonstrate (EGE) “Everyone Greets Everyone” by greeting all guests and fellow property team members with an appropriate greeting.
• Follow all safety policies and procedures while working. As well as follow all food handling procedures.
• Cleans, organizes, and maintains kitchen equipment, dining area, and front of house.
• Assists with cleaning other areas of the operation as requested.
• Maintains regular and consistent attendance and punctuality.
• Adhere to Uniform Standards.
• Perform any other functions as directed by Management.

• Six months of previous experience working in a food service establishment preferred.
• To be able to communicate in the major language of the workplace.
• Available to work flexible hours that may include early mornings, evenings, weekends, overnight and/or holidays.
• Attention to detail and accuracy in order processing and cash handling.
• Excellent multitasking abilities to handle fast-paced, high-pressure situations.
• Able to work at a fast pace in mentally and physically stressful situations.
• Meet store Operating Policies and Standards, including providing quality beverages and food products, cash handling and store safety and security.
• Strong interpersonal skills.
• Comply with a dress code.
• Available to perform different tasks within the store during each shift and be able to work well as part of a team.
• Appearance must be consistently in proper uniform, with name tag/badge, to include correct shoes, and belt.
• San Diego County Food Handlers Card is required.

ADDITIONAL REQUIREMENTS
• Constant standing/walking for extended periods of time up to 8 hrs. or longer shifts.
• Occasional stooping, kneeling, or crawling.
• Occasional pushing, pulling, reaching, lifting, or carrying up to 50 lbs.
• Occasional ascending or descending ladders and stairs.
• Constant receiving and putting away shipment.
• Frequent, continual, rotation of the wrist and spine.
• Able to work in a Smoking Allowed Casino.

Pay: $18 an hour plus tips

JOIN A TEAM THAT GOES ALL-IN ON YOU
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!