Job Description

Job DetailsLevel: Experienced

Job Location: DALLAS, TX 75234

Position Type: Full-Time/Part-TimeEducation Level: None

Salary Range: $14.00 Hourly

Job Shift: DayGoodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to

employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by

helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce

development and other social enterprise models. Here are our core beliefs:

• We believe jobs are transformational to individual lives and communities.
• We believe in a hand up, not a handout.

Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core

values of Respect, Commitment, Improvement, and Integrity on a daily basis.

Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals

in life, through two closely integrated programs

Duties & Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Ensure merchandise is stocked and presentable on the sales floor.
• Abide by the policies and procedures as set forth by Goodwill.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Perform other duties and projects as assigned.

QualificationsEducation & Experience

• High school diploma or GED, preferred.
• Prior customer service experience preferred.
• Ability to speak, read and write the English language.

Knowledge, Skills, and Ability

• Ability to apply company policies and procedures.
• Ability to stay organized and multi-task in an efficient manner.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Attention to detail and follows instructions
• Basic math skills.

Core Competencies

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

Physical Requirements

• This work is physical and requires the following activities: Standing, walking, twisting, bending,

grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good

finger dexterity; frequent repetitive motions; talking, hearing, smelling and visual acuity.

• The ability to push, pull and lift up to 50 pounds, or more with assistance.

*Reasonable accommodations will be made in accordance with existing ADA requirements for

otherwise qualified individuals with a disability. Goodwill Industries does not discriminate in admission

or access to, or treatment or employment in its programs and activities on the basis of race, color,

religion, age, sex, national origin, marital status, disability, genetic information or any other reason

prohibited by law.

Work Environment

• Works in climate controlled retail or production environment most of time but will be exposed

to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.

• Must be available to work during operating hours as needed for business operations. Work

schedule may include days, evenings, weekends, holidays and blackout periods which may vary

from week to week as well as occasional overtime when approved by management.

• Moderate noise level.

Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive

workplace for all employees. All qualified applicants will receive consideration for employment without regard to

race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.