Tasks
Run routine aged debtor reports to support credit control and collections.
Organize own schedule; coordinate with support services and assign short-term tasks.
Deliver mostly routine sales support services.
Respond to basic customer issues and escalate appropriately.
Use data management systems to access specific information.
Carry out standard customer service activities and handle simple enquiries.Competencies
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Ensures Accountability: Holding self and others accountable to meet commitments.
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.
