Job Description

Grow your career with us here at Mustard Seed!

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Provide exceptional customer service before, during, and after the checkout process. Operates cash registers, self-checkouts, and online ordering system to ensure smooth and efficient transactions.

Responsibilities

• Provide excellent customer service
• Execute proper cash handling and payment processing in accordance with company policies and procedures
• Apply discounts, coupons, and applicable promotions as appropriate during checkout process
• Preforms drawer audit at the start and end of assigned shift
• Monitor Self-Checkouts to address customer issues and ensure smooth transactions
• Conduct curbside ordering, picking & packing in accordance with company policy and procedure
• Follow proper bagging procedures when bagging groceries as needed
• Have approximate knowledge of store layout and product locations
• Maintain a clean and safe front end
• Other duties as assigned

Working Conditions

Works in a non-smoking store environment where there is occasional discomfort due to exposure to dust/pollen, elements, temperatures changes, and infrequent environmental noise.

Equipment Operated

• Cash register
• POS Terminal
• Adding Machine
• Corded and Cordless Telephones
• Touchscreen/Tablets
• Computer
• Vacuum

Requirements

Education And Experience

• High School Diploma or equivalent is required
• 1+ years of Customer Service Experience is strongly preferred
• 6+ months of Cashiering or Cash Handling experience is strongly preferred

Knowledge, Skills, Abilities

• Interpersonal skills
• Verbal communication skills
• Basic math skills
• Cash handling skills
• Ability to operate POS terminals, tablets, and touch-screen devices
• Ability to problem solve
• Multitasking
• Ability to answer and field phone calls
• Strong attention to detail
• Basic computer skills

Physical Requirements

· Frequent use of hands for typing and touch-screen interaction

· Bending

· Grasping

· Hearing (Auditory)

· Standing

· Reading

· Reaching

· Walking

· Crouching

· Communicating (Verbal)

· Sight or Peripheral Vision

· Lifting and Carrying 50lbs.

· Writing

· Pushing/Pulling Shopping Carts

· Operating equipment

· Cordless and Corded Phone Handling