The Cashier is responsible for providing fast, friendly, and accurate service to guests in a high-volume sports and entertainment environment. This role handles transactions, processes orders, and ensures a positive guest experience during games, concerts, and events. The ideal candidate thrives in a fast-paced setting and delivers exceptional customer service while maintaining accuracy and efficiency.
Greet guests in a friendly and professional manner.
Take food and beverage orders accurately and efficiently.
Provide excellent customer service and resolve basic guest concerns.
Maintain a positive, high-energy attitude during busy events.
Operate point-of-sale (POS) systems to process transactions.
Accept credit and cashless payments accurately.
Follow all the company's payment processing procedures.
Accurately input orders and communicate with the kitchen or service staff.
Maintain speed of service during peak periods (halftime, intermissions, etc.).
Ensure all items are properly rung up and delivered to guests correctly.
Maintain a clean and organized workstation.
Follow food safety and sanitation guidelines.
Comply with all company policies, including alcohol service regulations if applicable.
Work collaboratively with cooks, runners, and supervisors to ensure smooth operations.
Assist with restocking and setup/breakdown as needed.
Support overall stand operations during high-volume events.
High school diploma or equivalent preferred.
Previous cashier, retail, or food service experience preferred.
Experience in sports venues, stadiums, or high-volume hospitality environments is a plus.
Strong customer service and communication skills.
Basic math skills and the ability to handle transactions accurately.
Ability to stand for extended periods during events.
Ability to work in a loud, fast-paced environment.
Ability to lift up to 25–30 pounds
Flexible schedule including evenings, weekends, holidays, and event days
Must be available for games, concerts, and large-scale events
Customer service excellence
Accuracy and attention to detail
Speed and efficiency
Teamwork and collaboration
Reliability and punctuality
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
