Job Description

Cashier

The Team Member/Hospitality Clerk is passionate about providing our guests a superior dining experience with friendly, quick, accurate service in a clean and safe environment.

II. Primary Job Duties

The position of Team Member/Hospitality Clerk is responsible for the following major duties and tasks:

1. Creates a World Class Guest Experience

• Greets all guests with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
• Demonstrates company service expectations when serving both dine in and drive through guests.
• Packs orders correctly, ensuring order accuracy. Fills the guest order within company standard of 60 seconds.
• Suggests additional items using selling scripts.
• Collects money, accurately counts change and delivers the order. Thanks the guest and invites them to return.
• Maintains all signed meal tickets and coupons.

2. Delivers Exceptional Brand Standards, Cleanliness and Safety

• Follows all food safety guidelines.
• Ensures that all product holding times are strictly observed.
• Ensures that product displays on the counter or in the display case are properly rotated and attractively displayed.
• Completes assigned housekeeping duties to provide a clean and organized restaurant.
• Ensures that all tasks are accomplished in a safe manner.

3. Communicates Openly With Manager and Team Members

• Listens and follows directions.
• Responds positively to feedback.
• Is honest and courteous when communicating with guests, team members, and managers.
• Communicates positively about the company.

4. Demonstrates Team Work

• Keeps supervisor informed of work related issues.
• Works well with team members.
• Offers help without being asked in all areas of the restaurant.
• Supports Company values, goals, and work rules.

5. Performs Other Duties as Assigned

• Performs other duties as assigned by Manager/Shift Leader.

II. Technical and Other Skills Required:

1. Must be 16 years old.
2. Must be eligible to work in the United States.
3. Must be available to work assigned schedule.
4. Items lifted are also carried for at least a small distance (e.g. from a supply storage area to a food preparation area)