Job Description

Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo’s, we’re looking for team members to join our family! At the heart of Portillo’s, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.

• Greet our guests with a smile, quickly and accurately take their order and payment. Inside and outside (Drive-Up) positions available.

• Take phone orders or catering orders to help our guests plan their special events.

• Give out completed orders to guest by calling out numbers with a rhyme. (#29, it’s time to dine!)

• Prepare food to our high-quality standards and maintain a clean and sanitary workspace.

• Cook food to order, such as, Italian Beef, Burgers, Hot Dogs, Fries, and much more. Follow provided recipes and upholds the Portillo’s standard. Ensure proper sanitation practices are in place.

• Follow the recipes provided to create eye-catching, fresh, made-to-order salads and maintain a clean workspace.

• Due to airport security regulations, all selected candidates must successfully complete and pass an airport background check prior to employment.

• We operate in a fast-paced environment and require team members with flexible, open availability to support peak business hours, including early mornings, afternoons, evenings, and weekends.

• Due to appliable requirements, applicants must be at least 18 years old

What’s in it for you?

Hot dog! The pay rate for this role is $17 per hour. This position is also served with:

• An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*

• Flexible schedules

• Free shift meals

• Career advancement opportunities - we’re growing!

• Educational benefits

• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more

• Free counseling and support resources through our Employee Assistance Program (EAP)

• Daily Pay: Access your pay when you need it!

• Monthly “Franks a Lot” Team Member appreciation

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

• Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan

• A flexible time off program

• Our 401(k) with company match

• Paid life insurance

• Beef Stock – our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo’s stock

• Flexible Spending Accounts - healthcare and dependent care

• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance

• Learn more about our benefits here

*Easter, Memorial Day, July 4, Christmas Eve, New Year’s Day

**Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans are encouraged to apply.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.