Job Description

Cash Vault Specialists are responsible for accurately and efficiently processing customer transactions and large volumes of coin and currency. Additional expectations include answering internal and external customer inquiries, proactively finding solutions through clear understanding of bank products, and complying with regulatory issues as they apply to the position.

Schedule: Monday thru Friday, 8:00am to 5:00pm, approximately 40 hours per week. Schedule may vary, must be flexible.

Location: 717 W Sprague Ave, Spokane, WA 99201. This is an on-site position.

Essential Functions
Service:

• Maintains a positive attitude while meeting service expectations and assisting others.
• Processes transactions related to checking, savings, and loans.
• Balances a cash drawer in accordance with bank standards.
• Provides advice and recommends solutions to other departments or directly to customers.
• Works with other Bank managers and staff to meet customer needs in a responsive, efficient manner.
• Maintains the security and confidentiality of Bank and customer information.
• Contributes to the achievement of Cash Vault departmental goals.

Administrative:

• Balances cash drawer within acceptable time period and maintains assigned cash drawer limits.
• Complies with Bank policies and procedures.
• Proactively identifies and prevents fraud.
• Tracks specific customer transaction statistics for the purpose of developing charges through account analysis.
• Works with team to manage cash across the organization.
• Assists other departments with coordination & testing of system enhancements, conversions, and interfaces.
• Performs compliance and risk management duties as required or assigned.
• Exhibits a professional demeanor at all times.
• Performs other duties as assigned by Cash Vault Manager, Cash Vault Assistant Manager or CV Specialist IV.

Qualifications

• Advanced cash handling skills.
• Excellent problem solving and decision making skills.
• Flexible and adaptable to change.
• Positive communication and interpersonal skills.
• Goal-oriented, self-motivated and enthusiastic in regard to customer service.
• Demonstrated ability to work professionally and effectively with a diverse group of individuals.
• High degree of technical skills, including proficiency with the Microsoft Office Suite of products, 10-key skills.
• Aptitude for problem solving, trouble shooting and error resolution
• Background in accounting and mathematics desired.
• Regular, reliable attendance is required.

Requires repetitive lifting of heavy bags weighing 30 – 60 lbs. to a height of four feet, working in a closed environment with no windows and dusty conditions in addition to standing for extended periods of time.

Pay Range: $20.00 - $ 26.24

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.