Job Description

Job Location: Jacksonville, FL 32246,

Job Shift: Day, Job Summary

The Cash Specialist is responsible for managing the organization's daily cash application, banking transactions, account reconciliations and short-term cash administration activities. This position ensures timely and accurate application of customer payments, maintains cash-related records, supports treasury operations and provides reliable information regarding daily cash activity and liquidity. The role serves as a key liaison between Accounts Receivable, Accounts Payable, Treasury and external banking partners.

Essential Functions, Duties, and responsibilities

Cash Management

• Monitors daily bank activity and records cash transactions accurately and timely
• Prepares and distributes daily cash position reports
• Performs daily cash forecasting support by identifying expected receipts and disbursements
• Initiates approved bank transfers and wire transactions
• Maintains positive pay files and other bank fraud prevention activities
• Assists with administration of corporate banking platforms and user access

Cash Application

• Applies customer payments accurately to open invoices
• Investigates and resolves unapplied cash, payment discrepancies and short pays
• Coordinates with Customer Care and Accounts Receivable to resolve remittance issues
• Processes lockbox, ACH, wire, credit card and check payments
• Maintains detailed documentation supporting payment application

Bank Reconciliations

• Performs daily and monthly bank reconciliations
• Investigates outstanding reconciling items
• Resolves banking discrepancies in a timely manner
• Supports month-end close activities related to cash accounts

Treasury Support

• Assists with daily liquidity monitoring
• Maintains banking documentation and authorized signer records
• Supports cash forecasting and working capital reporting
• Assists with implementation of banking products and process improvements
• Provides support during banking relationship reviews and audits

Controls & Compliance

• Maintains compliance with internal controls governing cash handling and banking transactions
• Protects confidential financial information
• Identifies opportunities to strengthen cash controls and improve efficiency
• Supports internal and external audit requests

Process Improvement & Technology

• Identifies root causes when the same exceptions occur, and recommends a fix for the future
• Actively explores — and suggests improvements to — automation/workflow tools relevant to the role rather than defaulting to manual workarounds
• Flags manual, redundant, or error-prone steps in existing procedures
• Escalates recurring trends and process gaps to leader

Qualifications: Education and Experience Requirements

• High school diploma required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred
• 1-3 years of experience in cash application, accounts receivable, or general accounting
• Basic proficiency in Excel (lookups, basic formulas) and comfort learning ERP/banking systems
• Experience with ACH, wire, lockbox, or check payment processing preferred

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy when handling payment data
• Good organizational skills and ability to manage daily deadlines
• Ability to maintain confidentiality with financial information
• Comfortable communicating with internal teams and external banking partners